Assistant Boutique Manager - Carnaby Street

BENEFIT COSMETICS; London; On-site; GBP 100,000 - 125,000; Full time

Job summary

An established industry player is seeking a dynamic Assistant Boutique Manager to lead a vibrant team in a fast-paced retail environment. This role emphasizes the importance of customer engagement and team motivation, ensuring that every customer leaves feeling fabulous. You'll be at the forefront of promoting innovative beauty products and creating memorable in-store experiences. With a focus on teamwork and effective communication, you'll drive sales while fostering a fun and positive atmosphere. If you're passionate about beauty and enjoy working in a lively environment, this opportunity is perfect for you!

Qualifications

• Experience in retail management and achieving sales targets.
• Strong leadership skills to motivate and manage a team.

Responsibilities

• Lead and motivate a team to achieve retail objectives.
• Ensure high customer service standards and sales targets are met.

Skills

Team Leadership

Customer Service

Sales Management

Communication Skills

Event Planning

Job description

Overview

This is a Full-time Assistant Boutique Manager position.

Calling all rule-breakers, innovators & fun-loving self-starters! Are you smart, sassy & scrappy? Do you love to laugh out loud? You're just what we're lookin' for, Gorgeous!

We're Benefit Cosmetics, the indie beauty brand-turned-prestige powerhouse under leading luxury products group Louis Vuitton Moet Hennessy. Founded in 1976 by twins Jean & Jane Ford in San Francisco, today we're in 59 countries with more than 3,000 BrowBars & 6,000 trained service experts worldwide. At Benefit, we believe laughter is the best cosmetic, because when we're laughing & having fun, that's when we're our most beautiful. We're known to work smart & laugh hard. Sound like you? You've come to the right place!

We're living proof that premium brands don't have to be serious. Let others do all the science and molecule stuff - we're here to transform customers into better versions of themselves, and have a ton of fun doing it.

It means looking good and staying positive - every customer you approach will see you as the face of our brand. You're going to love doing all those makeovers with our best-selling products, and they'll love you for making them look amazing.

Responsibilities

The ASBM has overall responsibility for the achievement of Benefit retail objectives in store. By leading your team by setting the perfect example, you will maximise all sales opportunities and ensure that the team provides the best customer service and shopping experience possible.

Duties as an ASBM Include

1. Management - Managing Brow and Beauty Experts by motivating staff and delegating roles, ensuring sales targets are met, and high customer service standards are maintained.
2. Sales Goals - Achieving counter and service sales targets agreed with the area manager through delegating to Brow and Beauty advisors, making connections with customers, demonstrating products, carrying out beauty/brow services, and booking repeat appointments.
3. Brow services - Ensure customers love their brows.
4. Teamwork - Through daily team meetings, effective communication, and recognition of positive work you will ensure the in-store teams remain motivated and work to achieve individual and counter targets.
5. Promotion and Special Events - Building business with innovation by creating both in-store and external events through linkups, interdepartmental events, and counter events including new product releases and charity events.
6. Stock - Ensuring the counter remains stocked at all times and reporting any concerns to the area manager immediately.
7. Communication - You will be responsible for communication between store/department managers and area managers as well as maintaining high levels of open communication on the counter.
8. Administration - You will be responsible for ensuring daily, weekly, monthly, and yearly administration is completed, and where necessary assisting with area manager administration.
9. Staff Rotas - You will ensure staff rotas are completed fairly and on a monthly basis.
10. Hygiene and Housekeeping - You will ensure the counter and displays are kept clean and hygienic at all times.

Qualifications

ASBM will be required to work weekends, late nights, and bank holidays.

Benefit is filled with both laughter and hard work - making us a unique place to hang your hat. We offer beauty-full opportunities for growth and development and represent a wide variety of skills and backgrounds. If you're the type of person who puts the word "no" before the word "problem," then the ASBM position may be the fabulous opportunity for you.

Our mission at Benefit is to "To build a beauty community for all. Dedicated to doing good and feeling good" As an equal opportunity employer we stay true to our mission. We celebrate difference and encourage everyone to be their authentic self.

We use video interview as part of our recruitment process, but if you have additional needs that requires some flexibility, please contact [e-mail].