Assistant Boutique Manager

ERNETS JONES; Leeds; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a leading luxury retailer as an Assistant Boutique Manager, where you will enhance the client experience and lead a dedicated team. Your role includes supporting the Boutique Manager, developing client relationships, and ensuring operational excellence. With competitive salary and benefits, this position offers a unique opportunity to grow within a renowned brand.

Benefits

Competitive salary including sales incentives

Generous discount of up to 30% from day one

Retirement savings plans

At least 33 days of holiday per year

Health and wellbeing schemes

Qualifications

• Proven track record of delivering exceptional customer experiences.
• Strong interpersonal skills and good command of English.
• Experience in the luxury sector and ability to develop a client base.

Responsibilities

• Support the Boutique Manager in creating a luxury client experience.
• Inspire the team to prioritize the client and deliver results.
• Deputize for the Boutique Manager in their absence.

Skills

Customer focus

Communication

Leadership

Organizational skills

Teamwork

Tools

Microsoft Office 365

Job description

Assistant Boutique Manager

As Assistant Boutique Manager, you will play an integral role in the store's commercial success and presentation. You will support the Boutique Manager in creating a luxury client experience, demonstrating our brand values in every interaction.

Through your passion and drive for success, you will inspire your team to prioritize the client in all they do. You will be an inclusive, visible, and accessible role model of selling behaviors that deliver results, and you will be committed to supporting your team's development.

You should be proactive, an excellent communicator, and capable of developing strong, long-lasting client relationships through effective CRM activities.

Planning, organizing, and the ability to adjust priorities quickly are essential for an efficient, well-run store. The ability to give direction, coach, delegate, and motivate others will be key to success. You should also be confident in deputizing for the Boutique Manager in their absence.

You will be passionate about our products and become an expert on them. Your leadership skills will ensure each team member becomes knowledgeable about our products' stories, tradition, and craftsmanship, delivering seamless service and helping clients celebrate life and express love.

Join us and be part of something special!

Are we a match?

If this sounds like you, we'd love to meet you:

• You have unwavering customer focus and a proven track record of delivering exceptional customer experiences.
• You possess strong interpersonal skills and a good command of verbal and written English. A second language is desirable.
• You are proactive and skilled at developing and maintaining a client base in the luxury sector.
• You are comfortable working with targets and business data.
• You have the skills and experience to lead, inspire, coach, and develop a team to perform consistently well.
• You have excellent organizational and planning skills.
• You are comfortable with technology and quick to learn; familiarity with Microsoft Office 365 is an advantage.
• You are a team player with a positive attitude and can remain calm under pressure.

What's in it for you?

As part of Signet Jewelers, with stores across the UK, Ireland, and overseas, you'll be part of a larger team. We offer:

• Competitive salary including sales incentives.
• Generous discount of up to 30% from day one.
• An annual enhanced discount to celebrate your anniversary with us.
• Retirement savings plans offering flexibility.
• Immediate life assurance coverage.
• At least 33 days of holiday per year.
• Recognized qualifications, study support, and career progression opportunities.
• Health and wellbeing schemes.
• Financial wellbeing programs.
• Give As You Earn scheme to support causes you care about.
• Exclusive discounts on groceries, travel, and leisure through Real Rewards.

Be part of something special!

Signet is the name behind H. Samuel and Ernest Jones. With over 270 stores in the UK and Ireland, and part of the world's largest diamond jewelry retailer with approximately 2,800 stores, your career possibilities are vast.

Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all community sections and are proud to have achieved Disability Confident Committed status (Level 1). Employment decisions are based on qualifications, merit, and business needs.