Assistant Bodyshop Manager

BMW Group Retail; Leicester; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking an Assistant Bodyshop Manager to lead a dynamic team in delivering exceptional service. This full-time role involves overseeing Bodyshop operations, enhancing customer satisfaction, and managing insurance claims effectively. You'll thrive in a state-of-the-art facility, working with cutting-edge technology while fostering a positive environment for your team. If you are a people-oriented leader with a passion for the motor industry, this is a fantastic opportunity to grow your career and make a real impact in a supportive workplace that values continuous improvement and employee development.

Benefits

Enhanced Holiday Entitlement – 33 days including bank holidays

Industry-leading Maternity, Paternity and Adoption Pay

Career Development

Recognition of Long Service every 5 years

Discounted Car Schemes

High Street Discounts

Discounted Gym memberships

Cycle to work scheme

One day a year paid voluntary/community work

Qualifications

• Experience in running a Bodyshop and handling Insurance claims is essential.
• Must be Audatex and VDA accredited with excellent communication skills.

Responsibilities

• Lead the Bodyshop team to ensure productivity and efficiency.
• Handle customer interactions and negotiate authorisations over the phone.

Skills

Bodyshop Operations

Insurance Claims Handling

Communication Skills

Sales Focus

Negotiation Skills

Tools

Audatex

VDA Accreditation

Job description

Sytner Leicester is looking for an Assistant Bodyshop Manager.

Your role

As an Sytner Assistant Bodyshop Manager, you will help lead a fantastic team in delighting our customers and getting it right the first time. You will be responsible for the productivity and efficiency of the Bodyshop department. You will also be handling and dealing with our customers both internal and external.

Each of our dealerships boasts state-of-the-art facilities, equipment and technology in workshops, which are safe, friendly and clean.
This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service.

Your profile

Experience and understanding in all aspects of running a Bodyshop and Insurance claims are essential; therefore, you will already hold a similar position in the motor industry.

This is a sales-focused role that would suit a forward-thinking, people-oriented person, and you must be both Audatex and VDA accredited.
You must have excellent communication skills and a good telephone manner as the majority of authorisations are negotiated over the telephone.

Rewards

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

• Enhanced Holiday Entitlement – 33 days including bank holidays
• Industry-leading Maternity, Paternity and Adoption Pay
• Career Development
• Recognition of Long Service every 5 years
• Discounted Car Schemes
• High Street Discounts
• Discounted Gym memberships
• Cycle to work scheme
• One day a year paid voluntary/community work