Assistant Banking Manager - Nottingham Ropewalk

HANDELSBANKEN PLC; Nottingham; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a proactive and conscientious individual to join their team in Nottingham. This role involves working closely with customers and internal departments to ensure compliance and deliver exceptional service. The successful candidate will possess strong interpersonal and communication skills, with a keen attention to detail. You will manage lending documentation and support the branch's marketing initiatives, all while contributing to a positive team environment. With a commitment to equality and diversity, this company offers a supportive workplace that values long-term career development and personal growth.

Benefits

Private Medical Insurance

Income Protection

Life Assurance

Market-leading Pension Contribution (15%)

Learning and Development Opportunities

Qualifications

• Strong ability to build professional relationships at all levels.
• Experience with lending documentation and AML/KYC procedures is advantageous.

Responsibilities

• Prepare facility letters and account documentation.
• Conduct ongoing account reviews and ensure compliance.
• Liaise with internal departments for customer service.

Skills

Interpersonal Skills

Communication Skills

Attention to Detail

Team Player

Computer Literacy (Microsoft Word and Excel)

Education

Relevant Degree or Equivalent Experience

Tools

Microsoft Word

Microsoft Excel

Job description

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Job Introduction

Main Responsibilities

1. Working alongside the rest of the branch team to achieve joint goals in the branch business plan, involving Private and Corporate Banking Manager colleagues when a customer need has been identified.
2. Preparation of facility letters and other account documentation.
3. Completion of all documentary requirements for lending facilities following credit approval through to drawdown, including instructing and being the ongoing liaison point with lawyers and valuers, ensuring all conditions precedent and conditions of sanction are satisfied prior to drawdown (acting as a line of defence).
4. Ongoing and annual account reviews to ensure compliance with the Bank's documentation and other requirements.
5. Account administration of new and existing customers including significant direct customer contact and providing excellent customer service.
6. Involvement and liaison with internal departments, especially CDD, AML remediation, and Legal to ensure the branch Anti-Money Laundering and Know Your Customer records meet the highest regulatory standards.
7. Liaison with internal departments and external counterparties to ensure the highest levels of customer service and good administrative order are delivered.
8. Support of marketing initiatives, assisting the branch in building positive and long-lasting relationships with local professionals, whilst undertaking daily responsibilities.
9. General office management and providing support to the Branch Manager regarding health and safety issues, compliance, general administration, self-assessment, etc.

Ideal Candidate

Research (by Harvard University) shows that women are particularly likely to second guess themselves and not apply - so if you are worried you don't meet all the criteria, get in touch anyhow and let us do the worrying.

The successful applicant will have the ability to build strong professional relationships at all levels and represent Handelsbanken effectively. There will be significant contact with customers and external professionals, and effective interpersonal and communication skills (both written and verbal) are therefore essential.

The applicant must be a strong team player, flexible, proactive, and conscientious, and bring a positive attitude. The successful candidate will work with integrity and discretion and be able to work effectively under pressure. They will have a full appreciation of the need to provide and be able to deliver an exceptional level of service to existing and potential customers. They will have strong attention to detail and an organized approach to work, demonstrating their ability to work with high levels of accuracy.

Previous experience in dealing with lending documentation/security and AML/KYC procedures for both personal and business customers/transactions would be advantageous. In order to successfully undertake this role, a high level of computer literacy (Microsoft Word and Excel) is essential. Training will be provided on additional internal IT systems.

Company Information

Handelsbanken is a relationship bank with a decentralized way of working, a strong local presence thanks to a nationwide network of branches, and a long-term approach to customer relations. Each Handelsbanken branch operates as a local business enabling it to make decisions at a local level and provide a bespoke service. The focus is always on the need of the individual customer and not on the sale of specific products.

The Bank is deeply committed to embedding good equality and diversity practice into all of our activities. This is so that we are an inclusive, welcoming, and inspiring place to work that encourages everyone to apply, regardless of socio-economic background, age, disability, pregnancy and/or parental status, race (including color, nationality, and ethnic or national origin), veteran status, marital and civil partnership status, religion or belief, sex, gender reassignment, or sexual orientation.

Check our Handelsbanken website for further information.

At Handelsbanken, we deeply value our unique culture and values including trust in and respect for each individual. We take pride in nurturing a work environment where people flourish and are empowered to make decisions in their areas of expertise. We take a long-term perspective in everything we do and want each employee who joins us to build a long-term successful career with the Bank.

What is in it for you?

• We have a wide range of learning and development opportunities, empowering and enabling our colleagues to take ownership of their own development.
• Competitive salary and an extensive range of benefits, including private medical insurance, income protection, and life assurance.
• A market-leading pension contribution of 15% paid by the bank, which can be invested in a wide range of funds (including ESG and Shariah funds).

Application Next Steps

Your journey with us begins once you have submitted your application. One of our Handelsbanken recruiters will review your details and organize a phone conversation if you match the role requirements. If there is a mutual fit, we will invite you for an interview.

How can we support you to be your best self? Our Talent Acquisition team is happy to provide support, e.g., if you need additional time to prepare for an interview or have specific requirements for any part of the process—just let us know by email [e-mail].