Assistant Back of House Manager Stewarding · Brown's Hotel, London, United Kingdom

Rocco Forte Hotels Limited; London; On-site; GBP 28,000 - 35,000; Full time

Job summary

Join a leading luxury hotel in London as an Assistant Back of House Manager, where your enthusiasm and attention to detail will be integral. You'll maintain high standards of service and hygiene, celebrating individuality within a collaborative and dynamic team. With access to exceptional perks and growth opportunities, this role is perfect for dedicated individuals aiming for excellence in hospitality.

Benefits

Discounted hotel rates

50% discount on Food and Beverage

25% discount on Spa Treatments

Extensive learning and development opportunities

Meals on duty

Social activities and events

Recognition programs & Annual awards

Gym Membership Discounts

Enhanced Maternity & Paternity Pay

Pension Scheme

Season Ticket Loan / Cycle to Work Scheme

Employee Assistance Programme

Qualifications

• Enthusiastic and dedicated individuals passionate about 5-star service.
• Able to work independently while collaborating effectively.
• Commitment to high standards of hygiene and safety.

Responsibilities

• Maintain hygiene and safety standards in back of house areas.
• Deliver discreet and timely service to ensure satisfaction.
• Take ownership of the role, striving for departmental excellence.

Skills

Exceptional customer service

Positive attitude

Strong work ethic

Ability to multitask

Hygiene and safety standards

Job description

Our Hotel

Brown's Hotel, part of the Rocco Forte Hotels group, is London's first hotel, opening in 1832 on Albemarle Street. With a rich history, it has become a prestigious landmark, welcoming distinguished guests. Located in the heart of Mayfair, it offers easy access to Bond Street’s luxury boutiques, Dover Street Market, The Royal Academy of Arts, and independent galleries. Brown's embodies Rocco Forte Hotels' philosophy of blending local character with world-class hospitality.

Rocco Forte Hotels is a collection of iconic hotels that respects the individuality of each location and its team members, encouraging them to be their authentic selves while providing a local, genuine experience to our guests.

Your key responsibilities

Are you ready to bring your enthusiasm and diligence to a crucial role at a world-leading luxury hotel? To take the next step in your career in a collaborative team environment? Then we invite you to join us as an Assistant Back of House Manager at Rocco Forte Hotels.

Working closely with the Security & Logistics Manager, you will maintain the highest standards of hygiene and occupational health and safety to ensure all back of house areas are kept in immaculate condition at all times. Your dedication and attention to detail will make you an integral part of the Rocco Forte family.
As a valued part of the Forte family, you will:

• Tailor your approach to achieve high-quality results and exceed expectations.
• Deliver discreet, understated, and timely service, always going the extra mile to ensure satisfaction.
• Take ownership of your role, performing with excellence in line with departmental standards.

Who we are looking for

We are seeking enthusiastic and dedicated individuals who are passionate about celebrating the individuality of our hotels and guests. We are looking for team members who bring:

• A genuine passion for delivering exceptional, unrivalled 5-star service, ensuring everyone feels valued and respected.
• A positive attitude and a willingness to learn, adapt, and grow within the hospitality industry.
• Enthusiasm and a strong work ethic.
• The ability to work in a fast-paced environment & handle multiple tasks.
• The ability to create personalized, memorable experiences and build lasting relationships with our guests and team members.
• Independence while collaborating effectively within teams and across departments.
• A commitment to maintaining high standards of hygiene, health, and safety.

Why join us at Rocco Forte Hotels?

Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognized and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry.

Working with us provides access to the following perks:

• Discounted rates across our collection of iconic hotels - £25/€30 per night
• 50% discount on Food and Beverage, 25% discount on Spa Treatments & 20% discount on Health Spa products
• Extensive learning and development opportunities
• Meals on duty
• Social activities and events
• Recognition programs & Annual awards
• Gym Membership Discounts
• Enhanced Maternity & Paternity Pay
• Pension Scheme
• Season Ticket Loan / Cycle to Work Scheme
• Employee Assistance Programme

Ready to take the next step in your career?

Apply now to become a valued part of Rocco Forte Hotels, an inspirational place to work, known for its commitment to excellence and a sense of familiar family culture everywhere, combined with the passion, commitment, and desire from team members to delight guests and serve one another.