Assistant Audiologist

Integrated Care System; Redditch; On-site; GBP 22,000 - 28,000; Full time

Job summary

An advanced healthcare provider seeks an Assistant Audiologist to enhance their Audiology Department in Redditch, offering a full time role requiring 37.5 hours a week. The candidate will assist in patient preparation, manage hearing aid servicing, and ensure accurate record-keeping across multiple sites. Applicants should possess a strong educational background in English and Maths, have healthcare experience, and show IT proficiency. Flexible working hours may also be accommodated.

Qualifications

• Ability to prepare and present reports/care records.
• Previous healthcare assistant experience is valuable.
• Willingness to undertake dedicated training programmes.

Responsibilities

• Support the audiologists in patient preparation and clinical procedures.
• Manage patient records and assist in the audiology service operation.
• Maintain and service hearing aids efficiently.

Skills

Communication

IT literacy

Patient care

Education

Good general education including English and Maths GCSE grade C or above

NVQ Level 3 qualifications

Tools

Excel Spreadsheets

IT Publisher

Job description

Go back Worcestershire Acute Hospitals NHS Trust

Assistant Audiologist

The closing date is 06 August 2025

An exciting opportunity has arisen for a highly motivated and enthusiastic individual to work within the Audiology Department at Worcester Royal Hospital & Alexandra Hospital Redditch. The role will be shared over both sites. This is a full time positional of 37.5 hours 4 -5 days a week depending on clinical need. However would consider applicants who can offer at least 32 hours a week.

We are seeking a confident individual with a professional front of house manner and the ability to organise workload.

The successful candidate will support the Audiologists by performing hearing aid repairs, stock control and answering patient's enquiries.

Accurate recording of patient details and appointments is also required. Occasional travel around the county to other departments such as Kidderminster Hospital may also be required.

The success candidate will be prepared to undertake additional training required to acquire the Audiology Assistant Basic Certificate course. Tis would require travel to Trafford Hospital Manchester. Three days a month for five months hence flexibility to attend this course is essential.

Please note we cannot offer Sponsorship for this role.

Main duties of the job

Job PurposeTo assist the audiologist in the performance of their dutiesTo perform range of routine tasks, including patient preparation and routine equipment maintenance.To undertake servicing and programming of replacement hearing aids and contribute to the patients rehabilitation programme.To undertake administrative and clerical duties involved in the day-to-day running of the department.To participate in maintaining a safe working environment

Key Duties:

Servicing and maintenance of hearing aids

Assisting the qualified audiologist in patient preparation and clinical procedures.

Advice on hearing aid care to patients and care workers.

To assist audiologists in outpatient clinics at various hospitals, health centres and GP practices within the County

Administration

To undertake administrative and clerical duties involved in the day-to-day running of the Audiology and Hearing Aid Services Department.

Responsible for dispatching adults/paediatrics moulds and hearing aids for repair, together with the relevant documentation and the subsequent booking in procedure using the computerised audiology patient management system.

Maintenance of patients records and assisting in the collection of statistical information.

About us

Worcestershire Acute Hospitals NHS Trust is a largeacute and specialised hospital trust that provides a range of local acuteservices to the residents of Worcestershire and more specialised services to alarger population in Herefordshire and beyond.

The Trust operates hospital-based services fromthree sites in Kidderminster, Redditch and Worcester

Our workforce is more than 7,000 strong, and ourcaring staff are recognised as providing good and outstanding patient-centredcare. You could be one of them.

We are committed to recruiting the best people towork with us. Our values, which we ask all staff to demonstrate, underpin oureveryday work and remain firmly at the heart of all we do.

Being open and honest

Ensuring people feel cared for

Showing respect to everyone

We are proud to have achieved Timewiseaccreditation - this means we are committed to embedding flexible workingwithin our organisation as a flex positive employer.

DBS Checks and Costs

Any applicants who are offered posts requiring aDBS check as part of their employment check will have the cost of this check(at the current rate) deducted from their salary. Please see link in SupportingInformation section for more details on DBS checks and costs.

Job responsibilities

To assist the audiologist in the performance of their duties

To perform range of routine tasks, including patient preparation and routine equipment maintenance.

To undertake servicing and programming of replacement hearing aids and contribute to the patients rehabilitation programme.

To undertake administrative and clerical duties involved in the day-to-day running of the department.

To participate in maintaining a safe working environment

Key Duties:

Clinical

Servicing and maintenance of hearing aids, to include programming of digital hearing aids.

Assisting the qualified audiologist in patient preparation and clinical procedures.

Advice on hearing aid care to patients and care workers.

To assist audiologists in outpatient clinics at various hospitals, health centres and GP practices within the County.

Stock control

Administration

To undertake administrative and clerical duties involved in the day-to-day running of the Audiology and Hearing Aid Services Department.

Responsible for dispatching adults/paediatrics moulds and hearing aids for repair, together with the relevant documentation and the subsequent booking in procedure using the computerised audiology patient management system.

Maintenance of patients records and assisting in the collection of statistical information.

To assist in the smooth running of the audiology service, ensuring records are kept accurately, stock levels are regularly checked and administration is up to date.

To participate in departmental income generation and balancing daily account, prior to paying into the cashier.

To gain a general understanding of other departmental activities.

Equipment

To ensure calibration of audiometric test equipment, to BSA/departmental recommended procedures. Undertaking daily and weekly B700 mechanical and biological calibration, reporting any discrepancies to a Principal Audiologist.

Person Specification

Qualifications

• Good general education including English and Maths GCSE grade C or above
• The ability to learn and undertake dedicated training programmes
• Previous Health care assistant or NVQ Level 3 qualifications

Skills and Knowledge

• Ability to prepare & present reports/care records and ability to bridge communication barriers created by deafness, young patients and those with further mental and physical difficulty
• IT literate Evidence of CPD
• Previous use of IT Publisher and Excel Spreadsheets

Experience

• Working towards developing experience in the field of Audiology
• Previous experience of audiology or hearing related involvement
• Previous experience working with patients

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Worcestershire Acute Hospitals NHS Trust