Assistant Analyst, Portfolio Manager

EBRD; London; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

Join a leading organization as an Assistant Analyst, responsible for operational tasks across banking services at EBRD. This role offers opportunities to interact with multiple teams, manage product transactions, and improve operational efficiencies in a hybrid workplace focused on inclusiveness and continuous improvement.

Benefits

Employee wellbeing benefits

Flexible working arrangements

Diversity and inclusion initiatives

Continuous improvement programs

Qualifications

• Strong customer service and analytical skills required.
• Collaboration and communication skills are essential.
• Experience in operational roles considered advantageous.

Responsibilities

• Execute and monitor operational processes in banking.
• Ensure quality and timeliness in operational deliveries.
• Support transformation initiatives within operational teams.

Skills

General banking skills

Legal understanding

Customer service orientation

Analytical skills

Interpersonal skills

Education

University educated or equivalent work experience

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Summit

Frameworks

SAP

Debt Domain

SWIFT

Job description

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Requisition ID35885Office CountryUnited KingdomOffice CityLondonDivisionOperations & Service Management Contract TypeRegular Contract Length Posting End Date30/07/2025

Purpose of Job

The Assistant Analyst is responsible for completing a variety of operational tasks across equivalent middle and back office functions that directly interface with Banking origination, portfolio teams and Treasury front office. Day-to-day, the team(s) are principally responsible for processing disbursements (and other related transactional activity) across a range of products, ensuring that EBRD accurately and timely processes, settles and manages Banking/Treasury products in the global markets. Where relevant, they will lead changes to legal documentation post signing. Supported and mentored by colleagues, the individual will manage a portfolio of basic operations, interacting with multiple teams across the Bank, including (but is not limited to) Treasury, Risk, Office of General Counsel (OGC) and broader Corporate Services teams. Where necessary, role holders will be expected handle client (borrower) communications on banking matters. The Assistant Analyst will also support other colleagues in the team by managing the project covenant reporting across the wider teams portfolio of deals, which includes sharing these documents with external parties who participate in EBRDs projects and performing other tasks to support and learn from experienced team members.

The individual will need to adopt a continuous improvement mindset, and will be expected to support and be a part of improving operational processes across the OSM function.

Accountabilities & Responsibilities

Operational Performance:

Under the supervision of colleagues the role holder will:

• Execute operational processes across a range of activities in equivalent middle and back office support functions that facilitate the adequate documenting, booking, funding and monitoring/reconciliation of the Bank's products (e.g. disbursing bank funds across a range of product types)
• Deliver outstanding operational performance demonstrated by adherence to established operational metrics - timeliness, quality and customer satisfaction
• Responds to operational queries in a prompt and timely manner
• Communicate with relevant departments that may have significant implications for projects (or related transactional activity) to ensure that the decision-makers are aware of the risks involved
• Support the wider team on a variety of tasks associated with the portfolio of projects relating to transactions, reporting and data management.
• Where necessary, provide additional capacity across OSM to ensure expected service levels are maintained, including unanticipated deadlines defined by Banking clients

Operational Standards, Risk, Control & Governance:

• Be a part of a culture where team members are responsible for the quality of their output, ensuring adherence to established quality/assurance targets
• Help support the broader improvement of OSMs control environment
• Ensure that new processes and practices are conducted in line with quality standards, applicable policies and relevant legislation

Continuous Improvement:

• Be a 'team player' in a department responsible for creating a 'best in class' operational function
• Support the identification and implementation associated with driving improved efficiencies in OSM with a view to enhancing the overall service experience - timeliness, quality, engagement etc.
• Demonstrate self-awareness of personal and broader operational metrics, identifying opportunities to improve (either personally or collectively)

Service Management & Third Party Management:

• In delivering day-to-day operational activity, conform to established service levels and standards
• Where necessary, work in a collaborative manner with other colleagues/teams involved in a hybrid service model

Stakeholder Management:

• Works collaboratively with colleagues to facilitate operational outcomes that adhere to established service levels
• Positively influences others to help deliver a sustainable operations function
• Proactively works with the Business to identify and manage backlogs, guiding them on prioritisation and, where necessary, conveying wider operational constraints
• Be an ambassador for OSM across other departments by delivering outstanding operational outcomes

Knowledge, Skills, Experience & Qualifications

The individual appointed must have the necessary capability to be able to take on responsibilities associated with the role, being able to handle the pressures of the role in a manner appropriate to the Bank. The candidate should have the following:

• University educated, or equivalent work experience
• General banking, legal and credit skills as well as a basic understanding of treasury and banking products transacted by EBRD
• Strong customer service orientation
• Experience with Summit, Frameworks, SAP, Debt Domain and SWIFT systems considered advantageous
• Strong team player, attention to detail, strong analytical skills with the ability to organise, multi task and prioritise effectively to meet deadlines
• Strong computer skills (Microsoft Outlook, Word, Excel, Power point)
• Experience of being part of a team that has transformed itself utilising continuous improvement techniques would be considered beneficial
• Excellent written and verbal communication in English required. Knowledge of another language would also be considered advantageous
• Must have positive, collaborative and solution orientated attitude
• Strong interpersonal skills

What is it like to work at the EBRD? / About EBRD

Our agile and innovative approach is what makes life at the EBRD a unique experience! You will be part of a pioneering and diverse international organisation, and use your talents to make a real difference to people's lives and help shape the future of the regions we invest in.

At EBRD, our Values - Inclusiveness, Innovation, Trust, and Responsibility - are at the heart of how we work. We bring these to life through our Workplace Behaviours: listening well and speaking up, collaborating smartly, acting decisively with full commitment, and simplifying to amplify our impact. These principles shape our culture and define our success. We seek individuals who not only share these values but are also committed to embedding them in their daily work, fostering a positive and high-performing environment.

The EBRD environment provides you with:

• Varied, stimulating and engaging work that gives you an opportunity to interact with a wide range of experts in the financial, political, public and private sectors across the regions we invest in.
• A working culture that embraces inclusion and celebrates diversity. Our workforce reflects a broad range of backgrounds, perspectives, and experiences, bringing fresh ideas, energy, and innovation and enhancing our ability to serve our clients, shareholders, and counterparties effectively.
• A hybrid workplace that offers flexibility to teams and individuals; that is based on trust, flexibility and connectedness.
• An environment that places sustainability, equality and digital transformation at the heart of what we do.
• A workplace that prioritises employee wellbeing and provides a comprehensive suite of competitive benefits.

Diversity is one of the Bank's core values which are at the heart of everything it does. As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, gender identity, sexual orientation, age, socio-economic background or disability.

Please note, that due to the high volume of applications received, we regret to inform you that we are unable to provide detailed feedback to candidates who have not been shortlisted (for further consideration).