Assistant Analyst (Energy Bureau) x2

Network Rail; Milton Keynes; Hybrid; GBP 25.000 - 31.000; Vollzeit

Benefits dieser Stelle

28 days annual leave

Private Healthcare

Pension schemes

Travel discounts

Gym Pass

Employee benefits platform

Zusammenfassung

Network Rail is seeking an Energy Bureau administrator to handle energy invoicing and administrative support. The role focuses on reconciling utility invoices, maintaining accurate billing records for tenants and 3rd parties, and managing energy-related processes.

You will support core admin tasks, improve processes, and ensure timely billing while working in a hybrid environment near Milton Keynes. Strong Excel skills with VBA and prior utility experience are essential.

Qualifikationen

• Experience in using Microsoft Excel including VBA macros.
• Experience with invoicing in a utility context (supplier or customer).
• Strong customer service skills with professional query handling.
• Clear communication and analytical ability to present data.
• Experience extracting/reporting data from multiple sources/databases.
• Knowledge of invoice creation within the utilities sector.

Aufgaben

• Validate utility invoices (electricity, gas, water) and manage supplier billing queries.
• Create and maintain tenant billing records and invoices.
• Raise purchase orders and ensure prompt payment to suppliers.
• Generate bills for external customers via off-charging process.
• Resolve customer queries (internal/external to Network Rail).
• Upload data/documents to Energy Link database; maintain records.

Kenntnisse

Excel with VBA macros

Utility invoicing

Customer service

Communication & analytics

Data extraction & reporting

Invoice creation

Tools

Energy Manager

Jobbeschreibung

Join Network Rail! Where People and Connections Matter

At Network Rail, we're dedicated to keeping passengers and freight moving and efficiently across the country. When you join us, you're not just part of a team- you're part of something that matters to millions. We believe that our people are at the heart of what we do, and every role plays a vital part in building a better, more connected railway.

We're committed to creating a diverse, inclusive workplace that reflects the communities we serve. To discover more about our ED&I commitments click here .We value flexibility and understand the importance of a healthy work-life balance. As a Disability Confident Leader, we'll do everything we can to accommodate any needs throughout the recruitment process.

Safe behaviouris a requirement of working for Network Rail. Applicants should be able to demonstrate their awareness of our safety vision .

This role sits within Business Services, Route Services at Network Rail. Business Services is made up of two sub-business units, including Shared Services, which plays a vital role in supporting the wider organisation. Shared Services delivers efficient, high-quality operational support, driving consistency and value through streamlined processes and economies of scale. The team works collaboratively to provide reliable services to both internal stakeholders and external customers, ensuring the business operates effectively.

Contract type: This is apermanent opportunity

Hours: Full time 35 hours per week

Band & Salary: £27,960 circa per annum.

Working pattern: Hybrid working: this role permits hybrid working, employees are expected to work from a Network Rail location for 60% of their weekly hours, typically 3 days for full time roles.

For this role you needto live within 75 minutes of The Quadrant in Milton Keynes

Please note this role may close early in the event of a high number of applications.

This role is centred on providing administrative support, with a strong focus on reconciling utility invoice payments and maintaining accurate records across energy-related processes specifically invoicing 3 rd parties and retail tenants for utility consumption and dealing with any subsequent enquires.

As a valued member of the Energy Bureau team, you'll assist with a range of core administrative functions, including:

• Information management
• Utility off-charging
• Query resolution

Success in this role requires strong problem-solving skills, particularly when addressing discrepancies or resolving issues as they arise.

Main Responsibilities

• Validate utility invoices (electricity, gas, and water) and manage supplier billing queries
• Create and maintain tenant billing records and invoices
• Raise purchase orders and ensure prompt payment of invoices to suppliers
• Generate bills for external customers which receive utility supplies from Network Rail through the off-charging process
• Resolve queries from customers, both internal and external to Network Rail
• Upload data and documents and make changes to the Energy Link database
• Undertake the monitoring, measuring, analysis and reporting of energy usage
• Support the development and continuous improvement of processes and services

Your experience and skills

• Proficiency in Microsoft Excel is essential, including the ability to create and work with VBA macros.
• Experience of utility invoicing from either a supply or customer environment
• Demonstrates effective customer service experience, with the ability to manage queries confidently and professionally
• Proficient in Microsoft Excel, including the creation and use of VBA macros
• Has a solid understanding of invoice creation and experience within the utility industry
• Possesses strong communication and analytical skills, with the ability to present information clearly and appropriately
• Experienced in extracting and reporting data from multiple sources, including databases

What could set you apart when applying?

• Previous experience in utilities management, accounts payable, financial processes, energy management or a bureau related role
• Creation of Standard Operating Procedures (SOPs)
• Experience with Systems Link/Energy Manager

Please note: The criteria outlined in this advert reflect the specific requirements of this role. The attached job description provides full details of the role's responsibilities, essential and desirable criteria and should be considered alongside this information .

What's in it for you:

Here are a few of the benefits we offer:

28-day annual leave with the option to buy and sell days

Generous maternity, paternity, and adoption leave to support our employees during significant life moments

Choice of pension schemes

75% discount of leisure travel for you and your family

Private Healthcare(subject to T&Cs)

5 days paid volunteer or carers leave

Up to 75% subsidised Rail and Underground travel

Gym Pass -access to gyms across UK

My Benefits platform- giving national and local retail discount

To find out more explore Working for Network Rail . Some of our roles require face to face Drugs & Alcohol testing. We will share further details with you as part of your formal offer. All offers of employment are conditional upon satisfactory completion of pre-employment checks. Click here for more information . Our aim is to ensure your candidate experience is as positive as possible. If you require reasonable adjustments at any point, simply let us know and we'll do our best to assist you. Below are some examples of adjustments we can make:

• Changing a provision, practice or 'the way things are done'
  For example, we can give candidates extra time to complete online, tasks or interviews as needed.
• Changing a physical feature of our workplace
  For example, office/room layout can be adapted to accommodate individual needs.
• Providing extra equipment or assistance
  For example, we can provide sign language interpreters and support workers where needed. Alternative document formats can be made available.

There are lots of other adjustments we can consider, please just ask! If you have any questions or would like to speak the ResourcingTeam,please contact [e-mail]

Key Information

Number of Positions:

1

Contract Type:

Permanent

Hours:

Full Time

Location:

The Quadrant:MK, Milton Keynes

Geographical Area:

South East England (Not inside M25)

Closing Date:

11-NOV-2026

Job Category:

Business, Commercial and Project Management