Assistant Administrator - Residential

Bedford College Group; Old Warden; On-site; GBP 24,000 - 27,000; Part time

Benefits offered by this job

27 days annual leave

People's Pension

Discounts for Retail & Leisure

Professional development opportunities

Job summary

The Bedford College Group seeks an Assistant Administrator - Residential to join the Safeguarding department at Shuttleworth, Old Warden. You will support Residential Operations, coordinate student arrivals/departures, room allocations, inductions and contract records, while maintaining accurate databases and reporting to management.

Experience with MS Office, strong communication and a detail‑oriented approach are essential.

Qualifications

• Good GCSEs including English and Maths; experience with MS Office (Word, Excel, Outlook).
• Strong record-keeping and attention to detail.
• Confident written and verbal communication; customer-focused approach to inquiries.
• Willingness to learn, adapt to changing requirements, and solve problems.
• Reliable, punctual and able to work both independently and in a team.

Responsibilities

• Residential Operations Support: days-to-day running of halls, arrivals/departures, room allocations, inductions and contract administration.
• Student Welfare & Resident Engagement: act as first point of contact for residents, support wellbeing initiatives, community engagement and escalation of welfare concerns.
• Accommodation, Facilities & Compliance: coordinate maintenance requests, liaise with contractors and inspect accommodation for safety and upkeep.
• Administration & Reporting: maintain records and databases, organise meetings, produce management information and reports.
• Safeguarding, EDI & Professional Standards: promote safeguarding, equality, diversity and health & safety compliance, participate in training.

Skills

GCSE English & Maths

MS Office proficiency

Record keeping

Communication skills

Teamwork & reliability

Education

English and Maths GCSE

Job description

Role

Assistant Administrator - Residential

Location

Shuttleworth - Old Warden

Salary/Benefits

Salary is between £23,557 and £26,754 per annum (Pro-Rata) DOE and Qualifications, 27 days annual leave (Pro- Rata) plus Bank holidays,People's Pension, Retail and Leisure Discounts, excellent professional and personal development opportunities, accessing college courses.

Hours/Weeks

22.2 Hours / 52 Weeks

Contract Type

Fixed Term Contract - 1 year

This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we’re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK.

About the role

We are currently seeking an Assistant Administrator - Residential to join our Safeguarding department at The Bedford College Group.

• Residential Operations Support - Assist with the day-to-day running of halls of residence, including student arrivals and departures, room allocations, inductions, accommodation records, and contract administration.
• Student Welfare & Resident Engagement - Act as a key point of contact for residential students, providing guidance, supporting wellbeing initiatives, building community engagement, and escalating welfare concerns appropriately through systems such as CPOMS.
• Accommodation, Facilities & Compliance - Coordinate maintenance requests, liaise with contractors and facilities teams, monitor repairs, and conduct routine accommodation inspections to ensure a safe and well-maintained living environment.
• Administration & Reporting - Maintain departmental records and databases, organise meetings and documentation, produce management information and reports, and support the delivery of student events and awareness campaigns.
• Safeguarding, EDI & Professional Standards - Promote safeguarding, equality, diversity and inclusion, and health and safety compliance, while representing residential services at key college events and participating in ongoing training and development.

About you

• Education & IT Proficiency - Good GCSE foundation including English and Maths, with experience using Microsoft Office applications such as Word, Excel and Outlook.
• Administrative Accuracy & Attention to Detail - Strong focus on maintaining accurate records, producing high-quality work, and ensuring attention to detail in all tasks.
• Communication & Customer Service Skills - Confident written and verbal communicator with a customer-focused approach to managing internal and external enquiries professionally.
• Adaptability & Problem Solving - Willingness to learn new processes, adapt to changing requirements, and take a proactive approach to identifying and resolving issues.
• Professionalism & Teamwork - Reliable, punctual and positive, with the ability to work independently while contributing effectively as part of a wider team.

For a more detailed breakdown of the job role and the requirements, please see the Job Description attached to this vacancy.

Interviews to be held

TBC

Alignment to our organisational VISION values

• Valuing Teamwork - We are one team who by working together can achieve great things, respecting the opinion and valuing the contribution each of us makes.
• Improving Continuously - We challenge ourselves to always do better by trying new things, sharing knowledge, reflecting on practice and learning from others.
• Student Centred - At our heart is always doing what is best for our students. We consider students in all of our decision making to create positive outcomes and memorable experiences for every student.
• Inclusive - We celebrate differences and diversity, recognising that we can learn from each other.
• Open and Caring - We care about the wellbeing of our staff, our students, our community and wider society, creating an environment built on trust where we listen, engage with and support each other.
• Nurturing Education Excellence - We promote educational excellence by delivering programmes that challenge our students to achieve their ambitions.

About The Bedford College Group

The Bedford College Group was formed in 2017 following the merger of Bedford College and Tresham College and is now the largest provider of education in the South East Midlands, with over 15,000 students passing through our doors each year.

Today, the Group is made up of a family of colleges across Bedfordshire and Northamptonshire: Bedford College, Central Bedfordshire College and Tresham College in the towns of Bedford, Dunstable, Leighton Buzzard, Corby, Kettering and Wellingborough; Shuttleworth College, a specialist land-based college; The Bedford Sixth Form, (the only dedicated sixth form in Bedford); The Corby Sixth Form, (opened in September 2023); and the National College for Motorsport alongside Silverstone race circuit. To widen accessibility to education and training, the Group also has community-based Learning Centres in Bedford, Corby and Kettering which offer IT training.

Safeguarding our Students

The Bedford College Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful candidate will be subject to thorough vetting process which includes, an enhanced DBS check and satisfactory references.

This post is exempt from the Rehabilitation of Offenders Act 1974. The Rehabilitation of Offenders Act 1974 and the Exceptions Order 1975, provides information about which convictions must be declared during job applications and related exceptions and further information about filtering offences can be found in the DBS filtering guide. The Bedford College Group's policy on Employment of Ex-Offenders is attached to this vacancy.

Candidates who are barred from working with children are reminded it is a criminal offence to apply for this post.