Assistant Account Manager - Exhibitor Services

JR United Kingdom; West Midlands Combined Authority; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the exhibition services sector seeks an Assistant Account Manager to ensure client satisfaction and manage accounts for trade shows. The role involves communication with clients, administrative tasks, and on-site support during events. Ideal candidates should have experience in exhibitions and strong customer service skills.

Qualifications

• Experience in exhibitions or trade shows.
• Strong administrative skills and commercial awareness.

Responsibilities

• Manage client accounts and ensure service satisfaction.
• Attend shows on-site to verify orders and support clients.

Skills

Communication

Administrative Skills

Commercial Awareness

Customer Service

Job description

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Assistant Account Manager - Exhibitor Services, West Midlands

Client: Blank Space Recruitment

Location: West Midlands

Job Category: Other

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EU work permit required: Yes

Job Views: 5

Posted: 12.05.2025

Expiry Date: 26.06.2025

Job Description:

Company Overview:

This busy department supports exhibitors for large trade shows with their requirements for the show. From power to flooring, furniture, electric, and print/graphics as well as design and build for stands, they are a turnkey solution ensuring each exhibitor receives a full range of services. Due to rapid expansion, we are now supporting the hire of an Assistant Account Manager to join the team.

The Role:

This is a customer-focused role where you will follow up with clients after the sale has been contracted and ensure a smooth service through to the exhibition day. Managing the account, you will answer queries, ensure services are booked, and confirm client satisfaction. You will also attend shows on-site to verify orders and ensure clients have everything they need. Some evenings and weekends may be required.

About You:

Ideal candidates will have experience in exhibitions or trade shows, with knowledge of additional services required for shows. Excellent communication skills, both over the phone and face-to-face at events, are essential for building rapport with clients. Strong administrative skills, commercial awareness, and the ability to work under pressure in a target-driven environment are also necessary. This is a fantastic opportunity to join a fun, collaborative team working on a variety of projects and brands.

Interested candidates can register their details for other positions; we specialize in audiovisual, production, events, creative, marketing, communications, and advertising fields.