Assistant Account Coordinator

The Retail Partnership Ltd; London; On-site; GBP 100,000 - 125,000; Full time

Job summary

Join a vibrant fashion business as an Assistant Account Coordinator, where you'll support account coordinators and manage orders for multiple brands. This permanent role in London offers a dynamic environment where your organizational skills and attention to detail will shine. You'll be the key contact for customers, ensuring orders are processed accurately and on time. If you're passionate about retail and eager to contribute to a busy team, this opportunity is perfect for you. Embrace the chance to grow in a fast-paced setting and make a significant impact on customer satisfaction and order management.

Qualifications

• Proven experience as an Assistant Account Coordinator or similar role in retail.
• Highly motivated and organized to meet deadlines in a fast-paced environment.

Responsibilities

• Support account coordinators to confirm and deliver orders to key customers.
• Manage sales orders and ensure timely communication with logistics.

Skills

Problem Solving

Organizational Skills

Attention to Detail

Time Management

Communication Skills

Education

Experience in Retail

Tools

SAP

Job description

Looking to be part of a vibrant, busy fashion business? This role will give you the opportunity to work with multiple brands. We are seeking an energetic, passionate and experienced Assistant Account Coordinator. You will be responsible in supporting the account coordinators to enable the team to confirm and deliver orders to our key customers. This is a permanent role, based in our London head office 5 days a week.
Main Responsibilities will include:

• Set up customer buy sheets with key information to enable customers to raise orders
• Send required data to each customer
• Add all order details to our buy plan (quantities/size breakdowns/purchase order numbers)
• Reconcile purchase orders received and ensure all details are correct.
• Add sales orders to SAP accurately and within set timeframes.
• Manage sales orders and make any changes where necessary and ensure all orders are sent to the warehouse on time.
• Work closely with logistics to ensure all orders are handed and flag any delays to the account coordinator
• Refresh available stock reports for weekly trading
• Review weekly sold out styles and share details with sample coordinator
• Run weekly critical path reports to send to customers
• Work with finance to resolve any queries on invoices
• Send samples to buyers for meetings and track to ensure they are returned
• Pull out samples and assist in preparing for customer meetings
• Supporting Account coordinator in new setting up new customers and ensuring all manuals have been provided to relevant teams
• Key contact for customers for any queries on orders

Person Specification:

• Proven experience in as an Assistant Account Coordinator (or similar) within retail
• Someone with the same enthusiasm and passion for winning that we have.
• Highly motivated and driven to meet deadlines
• Organised and able to prioritise workload in a very fast paced environment
• Innovative thinker with strong problem solving skills
• High level of accuracy and attention to detail
• Quick learner and driven to expand knowledge