Assets Assistant

Clanmil Housing Group; Belfast; Hybrid; GBP 24,000 - 27,000; Full time

Job summary

Clanmil Housing Group seeks an Assets Assistant to enhance customer service for tenants. This role involves administration and communication, requiring 2 years of experience and proficiency in Microsoft Office. Enjoy a hybrid work arrangement with flexible hours and a supportive work environment.

Benefits

Flexi time

Generous pension scheme

Work/life balance support

Qualifications

• Minimum 2 years administration experience in a busy office environment.
• 1 year experience in front line customer service.
• Proficiency in Microsoft Office applications.

Responsibilities

• Provide customer-focused service to tenants.
• Handle a high volume of calls and customer enquiries.
• Support administrative tasks at the head office.

Skills

Customer service

Administration

Microsoft Office

Education

5 GCSEs at Grade C or above

Job description

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At Clanmil, we believe that housing is about people. We have way in the last 40+ years, with almost 6,000 properties and are ambitious to continue to grow and provide great homes. Can you help us do that? Assets Assistant Based at Head Office, Waring Street, Belfast 37hrs per week (Mon-Fri, flexi hours available) Salary £24,242 - £26,234 A bit about the role At Clanmil, our tenants and residents are at the heart of what we do. This is an exciting opportunity to work at the heart of our business. As Assets Assistant you will provide a great customer-focussed service to our tenants. A bit about you You will have a minimum of 2 years administration experience in a busy office environment AND 5 GCSEs at Grade C or above, or equivalent, to include Maths & English OR 5 years relevant experience in a busy office environment. You will have a minimum of 1 years experience of dealing with a high volume of calls in front line customer service to include dealing with customer enquiries. You will also have a complete proficiency in the use of Microsoft Office applications such as Outlook, Word, Excel and Power Point. What we offer: We strongly believe in our purpose and by joining our growing and vibrant company. It is a hybrid role where you may work from home for 2 days a week and the other Belfast City Centre with occasional travel. We have some other amazing benefits including flexi time, lots of benefits to support your work/life balance and a generous pension scheme. Want to apply? Great! Visit us by clicking Applt below and learn more about what it is like to work for Clanmil. You can apply via our recruitment portal to start your application. Closing date: 11:59pm, 20/05/2025 Clanmil Housing Association is an Equal Opportunities Employer Recruitment records are held for two years as per our Data Retention Policy The Association reserves the right to heighten the criteria based on demand. Further appointments may be made from this competition should Clanmil positions become vacant which require the same eligibility criteria and have similar duties and responsibilities.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

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