Asset Protection Representative

Loblaw Companies Limited; Windsor; On-site; CAD 30,000 - 50,000; Full time

Job summary

Join a dynamic team as an Asset Protection Representative, where your role is vital in ensuring a safe shopping environment. This position involves collaborating with store management and local authorities to minimize product loss and enhance safety awareness. You will utilize your investigative skills and integrity to support a culture of trust and accountability. Enjoy a competitive salary and a range of benefits that support your career development and personal growth. This role offers a unique opportunity to make a significant impact in the retail community while being part of a respected organization committed to sustainability and social responsibility.

Benefits

Health Benefits

Employee Stock Purchase Program

Purchase Discount program

Company-matched Pension Plan

Tuition assistance

In-house training programs

Annual bonus program

Qualifications

• Valid Provincial Security Guard License is required.
• Basic understanding of Criminal Code and surveillance systems.
• Ability to stand and walk for long periods.

Responsibilities

• Deter, detect, and apprehend theft and fraud in retail.
• Collaborate with local police and investigate Organized Retail Crime.
• Train Associate-Owners on Asset Protection policies.

Skills

Detail-oriented

Organizational skills

CCTV knowledge

Windows applications (Word, PowerPoint, Outlook)

Strong collaborative skills

Integrity

Education

Valid Provincial Security Guard License

Job description

Come make your difference in communities across Canada, where authenticity, trust, and making connections are valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well.

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

Asset Protection Representative (Loss Prevention)

Shoppers Drug Mart Store located at 2109 Ottawa St. Windsor, ON is looking for an Asset Protection Representative (APR), formerly Loss Prevention. Enjoy an exciting career with one of the largest Asset Protection teams in Canada and help keep the stores a great place for customers to shop!

Are you detailed-oriented, organized, patient, able to work independently and cool under pressure? We have a career for you! Working in a dynamic environment, reporting into Asset Protection, you will partner with the store management team to ensure product loss is minimized and Asset Protection awareness is on the minds of everyone. Your expertise in safety and investigation contributes to the bottom line, mitigates loss, and increases profitability.

Support for you at Shoppers Drug Mart goes far beyond a paycheck. We will reimburse your annual security license costs and support your ongoing career development with in-house training programs and tuition assistance. We offer a competitive pay rate, a Purchase Discount program, a company-matched Pension Plan, Health Benefits, Employee Stock Purchase Program, and an eligible Annual Bonus Program.

As an Asset Protection Representative, You will:

1. Deter, detect and apprehend for theft and fraud within retail locations; compile and present evidence for the purpose of court or arbitration
2. Collaborate with other APRs to investigate provincial or national Organized Retail Crime (ORC) cases when they arise
3. Collaborate with the local police service regularly
4. Detect and identify potential shrink opportunities within operational core compliance
5. Build and maintain partnerships with Associate-Owners and their team(s) by communicating and providing training on Asset Protection policies and procedures
6. Assist Associate-Owners and their team(s) with incident de-escalation
7. Participate in Community Events
8. Be available to work a variety of shifts including days, evenings, nights, overnights, and weekends

Required Skills, Qualifications & Experience:

• Valid Provincial Security Guard License required
• Basic understanding of the Criminal Code of Canada, Trespass to Property Act, Powers of Arrest, CCTV, and surveillance systems; working knowledge of Windows applications (Word, PowerPoint, Outlook)
• Professional, friendly, and approachable demeanor
• A high degree of initiative and integrity to succeed in a dynamic environment
• Strong collaborative skills and a willingness to support Associate-Owners
• Ability to stand and walk for long periods

How You will Succeed:

At Shoppers Drug Mart, we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust, and make connections.

Accommodation is available upon request for applicants and colleagues with disabilities.

Our Commitment to Sustainability and Social Impact

We focus on areas where we can have the greatest impact—Environment, Sourcing, and Community—and demonstrate leadership in these areas. Our CORE Values—Care, Ownership, Respect, and Excellence—guide all decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other benefits, making us one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers, and Canada’s Top Employers for Young People.

If you're unsure whether your experience matches every requirement, we encourage you to apply anyway. We value diverse perspectives and experiences that can add to our team.

We are committed to diversity, equity, and inclusion, creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to disability can be made at any stage of the application and employment process.

Please Note: Candidates aged 18 or older are required to complete a criminal background check. Details will be provided during the application process.