Asset Network Officer

Ringway Jacobs; Chelmsford; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading highways service provider in Chelmsford is looking for an Asset Network Officer to manage key highway network data and ensure data integrity. The role involves maintaining asset management systems, training stakeholders, and supporting the delivery of strategic goals. Candidates should have A-Level education and proficiency in Microsoft Office. This position offers a competitive salary and flexible working arrangements.

Benefits

Sick Pay

Competitive salary

Extra leave purchase options

Employee discount programs

Life Assurance

Employee Assistance Programme

Pension scheme

Qualifications

• A-Level standard or equivalent with GCSE Grade 4/C in Maths and English.
• Proficient in Microsoft Office tools.
• Strong communication skills for stakeholder engagement.

Responsibilities

• Manage and maintain highway network data layers.
• Provide training and guidance to stakeholders.
• Ensure data accuracy and respond to queries professionally.

Skills

Data management

Communication skills

Problem-solving

Microsoft Office proficiency

Education

A-Level standard or equivalent

GCSE Grade 4/C or above in Maths and English

Tools

Microsoft Excel

Microsoft Access

Microsoft PowerPoint

Microsoft Word

Job description

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Essex Highways, a partnership between Essex County Council and Ringway Jacobs, manages one of the UK’s largest highway networks. In this role, you will help deliver high-quality highway services, support planned works, and contribute to the strategic goals of the Essex Highways contract.

As an Asset Network Officer, you will play a vital role in ensuring the integrity, accuracy, and functionality of the multiple network layers that underpin the planning, maintenance, and development of Essex’s highways infrastructure.

This role is central to the delivery of a first-class service to customers and the achievement of Essex Highways' strategic goals. You will support the delivery of planned works and services, and contribute to continuous improvements that align with the long-term vision and priorities of the Essex Highways contract.

You’ll be responsible for managing key highway network data, providing analysis and insights to support asset management, and driving improvements to ensure data accuracy and service excellence.

The Role

• Manage and maintain highway network layers within asset management systems, ensuring data accuracy and accessibility across service areas.
• Provide training and expert guidance to internal and external stakeholders.
• Uphold data entry standards and actively promote the importance of data accuracy.
• Support timely and professional responses to queries and complaints, contributing to team performance and service targets.
• Develop and improve systems for capturing and analysing management information to identify key areas for further investigation.

About You

• Educated to A-Level standard (or equivalent) with GCSE Grade 4/C or above in Maths and English.
• Proficient in Microsoft Word, Excel, Access, and PowerPoint.
• Strong communication skills with the ability to build effective relationships with internal and external stakeholders.
• Comfortable working with data, understanding its sources, and interpreting digital mapping.
• Self-motivated and able to prioritise workload to align with business needs.

At Ringway Jacobs we recognise that our people make the difference, and in order to do what we do well, particular care is taken in nurturing and investing in our people. That’s why you will always be given the opportunity to utilise your expertise and develop your career.

Ringway Jacobs recognises the importance of helping our employees balance their work and home life by offering flexible working arrangements across many of our roles. We therefore welcome applications from people looking for an alternative working pattern e.g. part-time hours, job share etc. Please let us know on your CV or cover letter if this is what you are looking for.

In return for your hard work you will receive:
- Sick Pay
- Competitive salary
- Opportunity to purchase up to 5 days extra leave
- A variety of discounts through our “RJ Rewards” app, including restaurants, holidays, days out etc
- Life Assurance
- Employee Assistance Programme
- Pension scheme

The Company

We are Ringway Jacobs, a leading highways service provider working with local authorities across the UK. Formed in 2005, specifically to provide road network management solutions to local government, our unique blend of engineering capability, innovation and customer care make us the best in class. We support over 10,000 miles of highways, 10,000 miles of footway, almost 7,800 miles of public rights of way and 242,000 street lights. We excel in delivering safe, sustainable service excellence, through our passion, integrity and collaborative culture.

Ringway Jacobs is an equal opportunities employer. We wish to ensure equality of opportunity in employment and the fair treatment of all our employees.