Asset & Facilities Manager (Core)

Eldon Housing Association; England; On-site; GBP 35,000 - 50,000; Full time

Job summary

Eldon Housing Association is seeking an Asset and Facilities Manager to oversee management and maintenance of properties, ensuring compliance with health and safety regulations. The role involves leading a dedicated team while focusing on tenant satisfaction and operational efficiency. This is an exciting opportunity in a forward-thinking organization dedicated to supporting its community.

Benefits

Healthcare Cash Back Plan

Employee Advice Line

Employee Recognition Schemes

Additional Annual Leave

Comprehensive Induction

Ongoing Training

Genuine Career Development Opportunities

Qualifications

• Experience in managing social housing or supported living properties required.
• Strong knowledge of compliance and safety regulations.
• Willingness to undertake further qualifications is a plus.

Responsibilities

• Oversee management and maintenance of multiple properties.
• Lead and motivate Asset & Facilities Team.
• Ensure compliance with relevant regulations.

Skills

Building Maintenance

Health and Safety Regulations

Leadership Skills

Education

Relevant Professional Qualification (e.g., RICS, IWFM, NEBOSH, IOSH)

Job description

An exciting opportunity has arisen to work with Eldon Housing in our Asset and Facilities Management Team.

You will make significant contributions to the future direction of Eldon, adding value, ideas, inspiration, and really driving forward our continued success. This is a fantastic opportunity to take forward an independent and sustainable organisation that puts tenants and key stakeholders and partners at the heart of everything we do, supported by our excellent staff teams. We are recruiting for the following role:

Asset and Facilities Manager - Core

This role will oversee the management and maintenance of multiple properties within the Eldon portfolio, managing day-to-day repairs, maintenance, and voids to ensure all properties are safe, well-maintained, and compliant with relevant regulations. The postholder will lead and motivate the Core Asset & Facilities Team to provide professional and robust Asset & Facilities Management Services, with a tenant focus.

We are looking for someone from a housing background, with strong knowledge of building maintenance, compliance, and health and safety regulations, as well as leadership skills. A relevant professional qualification (e.g., RICS, IWFM, NEBOSH, IOSH), or willingness to undertake one, is an added bonus, along with experience in managing social housing or supported living properties.

You will join Eldon Housing at an exciting time in its development and transformation.

We seek an individual in this key role to support our journey to excellence in all we do.

To find out more about our work, please visit our website: https://eldonhousing.org/about-us/

We offer great staff benefits, including:

Healthcare Cash Back Plan worth up to £1,300 per year on routine healthcare costs. Employee Advice Line, offering 24-hour confidential advice. Employee Recognition Schemes, including Employee Excellence Award. Additional annual leave with qualifying service. A comprehensive induction and ongoing training. Genuine career development opportunities. Closing date: 19^th July 2025.

Full job description available on request:

To apply: Please submit an up-to-date CV to [e-mail].

Long-listed candidates will be invited to complete an application form detailing employment history and suitability.

No contact from recruitment agencies or media sales

An Enhanced DBS check will be required.

Eldon Housing is committed to Equality & Diversity

We will process your data for recruitment purposes only.

Eldon Housing Association – Passionate – Professional - Caring

___________________________________________________________

Overall purpose of the job:

• Oversee management and maintenance of properties, ensuring safety, compliance, and high standards. Lead and motivate the Facilities Team. Work collaboratively with internal teams, contractors, and stakeholders. Oversee void management, repairs, and maintenance to ensure efficiency and value. Ensure compliance with regulations and policies. Manage budgets and monitor expenditure. Address tenant queries promptly. Report to the Head of Assets and Facilities Management.

Key Responsibilities:

Property Management & Maintenance, Helpdesk (Core)

• Manage property upkeep, develop maintenance strategies, oversee inspections, and ensure health and safety compliance. Lead on repairs and refurbishment projects. Manage helpdesk operations and site inspections. Oversee grounds and communal areas. Manage adaptation works and external contractors.

Contract & Contractor Management

• Manage relationships with contractors, oversee procurement, monitor performance, and ensure standards are met.

Tenant Satisfaction and Repairs

• Handle tenant queries, improve response times, and enhance engagement initiatives.

Void Management and Repairs

• Oversee void processes, ensure timely repairs, and minimize void loss.

Compliance & Health & Safety

• Maintain compliance records, oversee fire safety, and manage adaptations.

Grounds & Facilities Management

• Manage grounds, gardens, and external contracts.

Finance & Budget Management

• Monitor budgets, review invoices, and identify savings.

Performance Monitoring & Reporting

• Establish KPIs, review performance, and report on operations.

Leadership and Staff Management

• Lead and motivate the team, manage performance, and promote development. Ensure high standards of professionalism and integrity.