Asset Coordinator

Starr Underwriting; City Of London; On-site; GBP 35,000 - 55,000; Full time

Job summary

A leading global insurance broker seeks an Asset Engineer to oversee asset lifecycle management in their London/Cheltenham offices. The role involves troubleshooting hardware, managing inventory systems, and ensuring compliance with asset policies, contributing to user satisfaction and operational efficiency.

Qualifications

• Ability to work independently and demonstrate a customer-focused approach.
• Experience in technical troubleshooting and asset management preferred.
• Willingness to travel to other offices is necessary.

Responsibilities

• Oversee troubleshooting of hardware issues and ensure user satisfaction.
• Implement tools for efficient asset tracking and reporting.
• Manage distribution, setup, and support of IT equipment.

Skills

Customer focus

Technical troubleshooting

Knowledge of office 365/Intune

Hands-on maintenance of hardware

Job description

Job Description

Job Title Asset Engineer

Division IT

Location London/Cheltenham

Website www.amwinsglobalrisks.com

Amwins Global Risks

At Amwins Global Risks, we succeed together. We’re not ‘just another London broker’ placing risks and signing contracts. We’re forging relationships that are built to last. With over 700 employees around the world and a global footprint across more than 150 countries, we’ve cemented our place as a top 10 contributor to Lloyd’s.

Insurance is a relationship-based business, and achieving success means hiring the best talent in the industry. When you join us, we will encourage and support your professional and personal development as we invest in you and your learning to help you succeed and grow.

We believe in a flat organisational structure that prizes expertise and relationships equally. We’ve built a workplace where talent, collaboration and inclusivity are valued, and our commitment to diversity, equity and inclusion helps cultivate an open, welcoming workplace where everyone who works with us can be themselves.

Introduction

The Asset Engineer is a technical expert in asset lifecycle management, responsible for developing and maintaining inventory systems, troubleshooting hardware issues, and optimising asset distribution processes. They provide advanced support for resolving complex hardware challenges and ensure compliance with organisational asset management policies.

Responsibilities

• Oversee troubleshooting of hardware issues and ensure user satisfaction with distributed equipment.
• Implement tools for efficient asset tracking and reporting.
• Manage the day-to-day distribution, setup, and support of IT equipment.
• Maintain accurate records of IT assets in inventory systems.
• Perform initial diagnostics and repairs for common hardware issues.

Knowledge/Skills/Qualifications

• Knowledge of office 365/Intune (not essential)
• Demonstrate ability to work on their own
• Customer focus
• Experience in hands on maintenance of hardware (not essential)
• Willingness to travel to other offices