Assessments Team Leader

Canterbury Christ Church University; Canterbury; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A leading university is seeking an Assessment Team Leader to manage assessment activities and lead a supportive team in delivering high-quality services. The ideal candidate will have relevant experience in higher education administration, strong leadership skills, and a commitment to service excellence. This role offers a hybrid working model and encourages a culture of inclusion and sustainable practices.

Benefits

Hybrid working model

Support for work-life balance

Commitment to inclusivity

Opportunities for professional development

Qualifications

• Experience in managing and developing staff.
• Strong understanding of academic administration.
• Commitment to service excellence.

Responsibilities

• Manage a team for assessment activities like data collection and exam administration.
• Ensure smooth delivery of student certificates and transcripts.
• Collaborate with colleagues to enhance service quality.

Skills

Leadership

Communication

Problem-solving

Planning

Customer service

Education

Relevant qualifications in Higher Education

Tools

Student records systems

Job description

Please note a full application including a covering letter detailing your experience alongside a CV is required for applications to be considered. Please be advised applications made without providing a cover letter will not be accepted.

About the Role

Are you a confident and supportive leader with a passion for delivering high-quality academic services?

We are looking for an Assessment Team Leader to join our Assessment Team in the newly designed Student and Academic Services (SAS) Directorate, where you will play a key role in ensuring the smooth and efficient delivery of assessment activities across the University and its partners.

In this role, you will manage a team responsible for a range of essential functions including the coordination of assessment data collection, Examination Boards, and formal examinations, as well as the timely delivery of student certificates and transcripts (HEARs). You will help to ensure that every stage of the assessment process runs smoothly, accurately, and in line with University standards and deadlines.

As a team leader, you will guide and empower your staff to take initiative, spot opportunities for improvement, and develop solutions that enhance the efficiency and quality of our services. You will work closely with colleagues and managers to ensure a responsive, student-focused approach, and help shape the continued development of assessment processes.

If you are an organised, collaborative leader with a strong understanding of academic administration and a commitment to service excellence, we would love to hear from you.

Who are we looking for?

We are seeking a proactive and organised team leader with experience using student records systems to support complex assessment processes. You will have a strong track record in managing and developing staff, providing regulatory advice, and delivering high-quality services to strict deadlines.

Excellent communication, problem-solving, and planning skills are essential, along with a flexible, solution-focused approach and a commitment to outstanding customer service. Experience in Higher Education, with relevant qualifications, or professional membership (e.g. AHEP) would be an advantage.

How will you work

Our team operates on a hybrid working model, with colleagues typically working two days per week on campus and three days remotely. During peak periods such as examination seasons or other key assessment activities there may be a need for increased on-campus presence to support service delivery.

We are committed to supporting flexible working where possible, and we encourage a healthy work-life balance. At the same time, we aim to ensure that business needs and service expectations are met, and that we maintain a strong collaborative culture across the team.

How to apply

Start date for applications: 07/07/2025
Closing date for applications: 23/07/2025
Interviews are to be held: W/C 28/07/2025 and 04/08/2025

If you require further information regarding the post please feel free to contact Jacqui Ellis via email: [e-mail] (strictly no agencies, thank you) quoting the role title Assessment Team Leader.

Please note, Canterbury Christ Church University reserve the right to bring the closing date of this position forward where a high volume of applications is received.

Additional Information

Canterbury Christ Church University truly welcomes fresh perspectives and new voices.We want you to bring the real you to work, so we are committed to building a genuinely inclusive working environment where everyone is welcomed and where everyone can have a true sense of belonging. Our spirit of community will help us to eliminate discrimination and will enable us all to thrive in a culture that is underpinned by fairness and justice. We therefore seek people to join us who will proactively support and shape this aim and contribute in their own unique way. If this is you, then we are waiting to hear from you. #yourCCCU

Our University is deeply committed to shaping sustainable futures as a key part of its mission and values. If you share this passion, we encourage you to join us in making CCCU a more socially and environmentally conscious, sustainable place to study and work.

Employment Visa Clarification: According to the UK Government Points Based System, this position does not fulfil the requirements for sponsorship under the Skilled Worker Route application.

Please ensure you include contact details of two employment referees in your application, one of which must be your current/ most recent line manager.

Please note applications must be made online via the University website; details sent directly via email cannot be considered.

Prior consideration will be given to applicants in the CCCU redeployment pool. No agencies, thank you.

Reference: REQ05564

Posted on: 2025-07-07 12:53:09

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General & Other - Education - Canterbury, Kent

Salary Negotiable and Depending on Experience