Assessment & Resettlement Worker

Central Recruitment Services Ltd; City Of London; Hybrid; GBP 23,000 - 26,000; Full time

Job summary

Central Recruitment Services Ltd is seeking an Assessment & Resettlement Worker to join a London-based service supporting homeless or at-risk young people. The role covers 35 hours full-time or 14–21 hours part-time, with shifts 09:30–17:00, and some travel to sites across London.

Temporary cover runs to end of March 2027, with one day remote per week. Based in Camden, you will hold caseloads, provide housing and welfare guidance, complete assessments, and coordinate move-on plans while liaising

Qualifications

• Minimum 12 months’ of paid experience in a front line social care role within the last 3 years
• Experience delivering housing advice within a relevant sector
• Willingness to travel to different sites across London and work in a hostel/foyer setting
• Current valid right to work in the UK
• Fully enhanced DBS within last 12 months or willingness to obtain one (costs £60)
• Employment or education history covering the last 5 years as verifiable data

Responsibilities

• Hold a caseload of young people and provide effective advice and resettlement support
• Deliver assessments and move-on plans for accommodation projects
• Offer guidance on welfare, housing benefits, tenancy rights and legal matters
• Register clients, complete needs assessments and recording moves
• Maintain risk management procedures and coordinate with external services
• Advocate for clients and refer to appropriate partners
• Collaborate with internal teams and external agencies to meet project aims
• Record all contacts accurately and keep client files up to date

Skills

Housing advice

IT systems

Stakeholder liaison

Tools

Databases

Job description

Central Recruitment is working with a charity dedicated to supporting 18-24 year olds who are homeless or unsafe in London.

Our client is currently recruiting one full-time and one part-time Assessment & Resettlement Worker to work in the London area at a service that provides advice, accommodation and move-on support to young people with multiple needs.

• Full-time: 35 hours per week
• Part-time: 14-21 hours per week (2-3 days), with flexibility over working days
• Monday to Friday
• Shifts: 09:30 - 17:00
• Temporary cover is required until the end of March 2027
• £19.79 per hour (£17.66 per hour, with £2.13 holiday pay)

Please note: You will be required to work from the service in Camden and travel regularly to other emergency accommodation sites across London, including Islington, Brent and Orpington. You can work from home 1 day per week.

Key responsibilities:

• Hold a caseload of young people
• Deliver effective advice, assessment and resettlement services to young people accessing new emergency accommodation projects
• Provide young people with expert advice and guidance on accommodation options, welfare and housing benefits, tenancy rights, legal matters, and opportunities for employment, education and training
• Complete registration, needs assessments and move on plans with clients
• Ensure risk management and assessment procedures are followed
• Provide advocacy and making referrals to appropriate external services
• Identify and act to maximise the organisations profile by seeking out and responding to opportunities with specialists and agencies who might offer resources, funding, or individual services relevant to client needs
• Work effectively with all external partners, as well as collaborating effectively with relevant internal stakeholders
• Record all contacts with clients appropriately and maintain all relevant files and recording systems

What we’re looking for:

• Ability to work effectively with young people facing homelessness to identify personal goals and support mechanisms for change, including for those young people with multiple complex needs
• Experience working in a hostel/foyer or similar residential setting
• Experience delivering housing advice within a relevant sector
• Proven track record of progressing vulnerable people into stable accommodation
• Experience working in partnership with both internal and external stakeholders in order to deliver specific projects or achieve organisational aims and objectives
• Experience of using IT systems (including knowledge of databases) to support the achievement of personal and collective work goals
• Ability to maintain enthusiasm for a high level of contact with clients on a day-to-day basis, and a genuine interest in helping vulnerable people/young people to make changes in their life to move towards independent living
• Working knowledge of accommodation options and referral pathways relevant to the client group
• Knowledge of working to performance indications, including monitoring and reporting on service outputs/outcomes, client tracking, analysing performance information and identifying corrective action
• Experience and knowledge around safeguarding policy and procedures for children and vulnerable adults
• Willingness to travel to different sites in London, including but not limited to the day centre in Camden, emergency accommodation sites across London, and the main Youth Hub in Islington

Further requirements:

In order to register with Central Recruitment Services for temporary agency work, candidates must meet the following criteria:

• Current valid right to work in the UK
• Minimum 12 months’ of paid experience in a front line social care role within the last 3 years* (unless recruitment criteria states otherwise)
• A fully enhanced DBS either registered on the DBS update service or issued within the last 12 months, or willingness to apply for one through Central (at a cost of £60)
• Employment or education history to cover the last 5 years which can be verified through the referencing process
• Please note the outlined experience is the 'minimum' first stage criteria, and we will therefore be unable to consider your application unless you are able to demonstrate a relevant work history in line with this position