Aspiring Cybersecurity & IT Support Technician

Back To Work; Sheffield; On-site; GBP 24,000 - 32,000; Full time

Job summary

Back To Work is seeking a Cyber Security & IT Support Technician to join its technology team in South Yorkshire. The role offers hands-on experience across cyber security, networking, and IT support in a professional environment where data security is critical.

You will support colleagues, maintain IT systems, assist with cyber security tasks, and learn from experienced professionals within the sector. Training and development are emphasised throughout the role.

Qualifications

• Interest in technology and cyber security.
• Keen to learn and develop new skills.
• Willingness to work across IT support, networking and cyber security responsibilities.

Responsibilities

• Provide technical IT support to colleagues across the business.
• Assist with software, hardware and connectivity issues.
• Set up devices and user accounts; troubleshoot issues and escalate when needed.
• Support maintenance of business networks and configuration of switches/routers.
• Monitor security alerts and assist with vulnerability checks and awareness initiatives.
• Help maintain security documentation and compliance records.

Skills

Problem solving

Teamwork

Customer service

Attention to detail

Communication

Willingness to learn

Tools

Microsoft 365

Windows OS

Active Directory

Endpoint Protection

Security Monitoring Tools

Cloud Services

Wi‑Fi Technologies

Job description

Back To Work is seeking a Cyber Security & IT Support Technician to join its technology team in South Yorkshire. The role offers hands-on experience across cyber security, networking, and IT support in a professional environment where data security is critical.

You will support colleagues, maintain IT systems, assist with cyber security tasks, and learn from experienced professionals within the sector. Training and development are emphasised throughout the role.