Asia Travel Specialist

Travel Trade Recruitment; Greater London; Hybrid; GBP 33,000 - 40,000; Full time

Job summary

A leading travel company in London seeks an Asia Travel Consultant to provide exceptional service and tailor-made holiday experiences. The role requires strong knowledge of South and Southeast Asia, excellent communication skills, and a customer-focused approach. Join a dynamic team and enjoy a competitive salary with additional perks.

Benefits

Annual personal flight allowance

23 days holiday plus statutory holidays

Pension Contribution of 3%

Employee Assistance platform

Regular team lunches and socials

Qualifications

• 2-3 years of travel industry sales experience.
• Strong knowledge of South and Southeast Asia.

Responsibilities

• Provide top-class service to clients in the travel sector.
• Meet booking targets while ensuring customer satisfaction.

Skills

Communication

Customer-focused approach

Organizational skills

Job description

Travel Trade Recruitment provided pay range

This range is provided by Travel Trade Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Travel Trade Recruitment

Regional Manager / Senior Account Manager

Do you have up to 3 years experience tailor making holidays to Asia? Have you personally travelled in the area and possess a details knowledge of the region? We have the role for you!

We are working with a specialist London based travel company, who are looking for an experience Asia Travel Consultant to join their growing team - someone who has a real passion for this part of the world!

JOB PURPOSE

Help customers have a genuine travel experience as part of their holidays in South and Southeast Asia.

MAIN ROLES & RESPONSIBILITIES:

• Working within an experienced Travel Team to provide top-class service that builds upon clients' understanding of their needs.
• Use the framework of the sales process to create an adventure, communicate the value, build excitement, and provide reflection. You will be expected to meet top-level (challenging) booking targets while receiving excellent customer satisfaction scores & developing long-term relationships that ensure clients return for future holidays and generate referrals.

SECONDARY RESPONSIBILITIES:

• Work with the rest of the Travel Team to improve the service provided.
• Help the Product Team to improve the holiday 'product' provided.
• Support the marketing teams to produce content.
• Build relationships with our Travel Agent partners.

POSITION REQUIREMENTS:

• A passion for, and strong knowledge of, South and South East Asia - Japan would be a bonus
• Relevant travel industry sales experience, ideally with 2-3 years of selling holidays to South and/or South East Asia.
• A desire to focus on sales within your medium-term career progression.
• Natural communication skills, with an ability to build relationships.
• Excellent telephone communication skills.
• A customer-focused approach.
• A positive and energetic outlook, with a willingness to put yourself out of your comfort zone.
• Good organisation skills
• A desire to learn and be proactive in doing so.
• A passion for providing something extraordinary.

TRAINING THAT WILL BE GIVEN:

• The job will start with a month's intensive training, focusing on the company sales process and helping our customers push their comfort zones and have a holiday adventure.

The package:

Salary will depend on the level of experience but will fall within the below range:

£33-40k + up to £4.2k Team Bonus

• One two-week familiarisation trip per year
• Annual personal flight allowance to one of our destinations
• 23 days holiday each full calendar year, in addition to the usual statutory holidays.
• A day off for your birthday
• Pension Contribution of 3%
• Employee Assistance platform with access to free GP and counselling services, an optional healthcare plan, and discounted shopping
• Regular team lunches and socials

WORK HOURS:

9-5.30 Monday to Friday, with the following stipulations:

• Work one Saturday in eight with a weekday off in lieu
• Hybrid - 4 Days office, 1 day wfh

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Customer Service

• Industries

  Travel Arrangements and Airlines and Aviation

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