ASB Officer

London Borough of Waltham Forest; Greater London; On-site; GBP 30,000 - 42,000; Full time

Job summary

London Borough of Waltham Forest is seeking an Anti‑Social Behaviour Officer to join the ASB Team. The role involves addressing ASB via a multi‑agency approach, handling both low level and complex casework, and enforcing PSPOs. You will liaise with Police, legal teams, and council services; attend court; and participate in weekend/evening work.

The Council values diversity and offers stable employment. Join a dedicated ASB team in a diverse London borough, contributing to safer communities and

Qualifications

• Good standard of general education.
• Relevant professional qualification, Satisfactory employment references and CIFAS identity checks.
• Satisfactory declaration of interest; This role is subject to safer recruitment practices as it involves work with children and/ or vulnerable adults; Satisfactory DBS check.
• As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English.
• This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role.
• It does not require staff to speak only in English.

Responsibilities

• Manage a caseload of complex and high level anti‑social behaviour cases and where necessary identify and pursue legal actions such as Premises Closure Orders, Civil Injunctions and Criminal Behaviour Orders to resolve the issues.
• Have a problem‑solving approach to addressing anti‑social behaviour.
• Liaise with our legal team to progress cases through civil and criminal courts including taking witness statements, compiling evidence bundles, attending court hearings and presenting cases.
• Undertake comprehensive investigations and seek to resolve complaints of anti‑social behaviour and nuisance in the borough via low level interventions/ASB remedies.
• Liaise with Police, Neighbourhood Officers, Selective Licensing Team, Housing and other agencies to ensure the efficient and effective management of each case.
• Maintain comprehensive case management notes ensuring all systems are kept up to date.
• Be involved in regular partnership Operations with Police including joint patrols.
• Enforce the borough's Public Space Protection Order (PSPO).
• Be involved in weekend and evening work to meet the needs of the service.
• Regularly liaise with local Councillors and attend ward walks.

Skills

Case management

Communication

Legal liaison

Investigation

Stakeholder liaison

Education

Relevant professional qualification

Job description

We're looking to recruit an Anti‑Social Behaviour Officer to join the Council's ASB Team. The ASB Team is leading the Council's response to addressing ASB by resolving issues using a tenure neutral multi‑agency approach to reduce ASB in Waltham Forest. We are looking for motivated and dedicated officers with demonstrable experience of dealing with both low level and complex anti‑social behaviour casework. The appointed officer will be an effective communicator with excellent interpersonal and relationship building skills, with a pragmatic and flexible approach to all aspects of their work. To undertake the Council's statutory functions in relation to anti‑social behaviour prevention and enforcement in a given field/area including ensuring compliance with codes of practice, guidance and legislation. To undertake investigations in connection with the administration of submitted licence applications in order to appropriately determine these applications.

If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview. For more information on the benefits of working for the Council, please visit . Fraud Awareness Notice The London Borough of Waltham Forest only advertises vacancies via our official website and approved recruitment platforms (e.g. Jobsgopublic). We will never ask for payment or request sensitive personal or financial information as part of our recruitment process. If you are contacted by a third party claiming to represent the Council, please verify the vacancy via our official careers website before sharing any information. If you have concerns about a job advert or communication, please report it to

Responsibilities

• Manage a caseload of complex and high level anti‑social behaviour cases and where necessary identify and pursue legal actions such as Premises Closure Orders, Civil Injunctions and Criminal Behaviour Orders to resolve the issues.
• Have a problem‑solving approach to addressing anti‑social behaviour.
• Liaise with our legal team to progress cases through civil and criminal courts including taking witness statements, compiling evidence bundles, attending court hearings and presenting cases.
• Undertake comprehensive investigations and seek to resolve complaints of anti‑social behaviour and nuisance in the borough via low level interventions/ASB remedies.
• Liaise with Police, Neighbourhood Officers, Selective Licensing Team, Housing and other agencies to ensure the efficient and effective management of each case.
• Maintain comprehensive case management notes ensuring all systems are kept up to date.
• Be involved in regular partnership Operations with Police including joint patrols.
• Enforce the borough's Public Space Protection Order (PSPO).
• Be involved in weekend and evening work to meet the needs of the service.
• Regularly liaise with local Councillors and attend ward walks.

Requirements

• Good standard of general education
• Relevant professional qualification, Satisfactory employment references and CIFAS identity checks;
• Satisfactory declaration of interest; This role is subject to safer recruitment practices as it involves work with children and/ or vulnerable adults; Satisfactory DBS check;
• As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English.
• This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role.
• This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations.
• It does not require staff to speak only in English.

Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.

Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work. We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident‑focused, insight‑led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents. London Borough of Waltham Forest is one of the employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.