Artwork Quality Control Manager

Teva Pharmaceutical; Harlow; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Generous annual leave

Reward plans

Flexible working schedules

Tailored health support

Community involvement

Job summary

Teva is seeking a QC Manager to lead the Artwork QC function and ensure high-quality proofs across European and international markets. You will review draft artwork, manage QC capacity, and coach the team to meet regulatory and business priorities.

You will act as the subject matter expert for QC, drive continuous improvement, and partner with stakeholders to strengthen controls and improve right-first-time delivery.

Qualifications

• Experience in artwork QC for regulated packaging.
• Strong leadership and coaching skills.
• Proven ability to manage multiple projects and meet deadlines.

Responsibilities

• Lead the QC function within the artwork process to ensure high-quality QC across Teva European and international markets.
• Review artwork and blueprint proofs for accuracy and compliance with procedures and regulatory requirements.
• Balance daily QC activities with management duties and allocate workload to meet business priorities.
• Act as escalation point for complex QC and process queries; assess risk and resolve material issues.
• Collaborate with other managers to maintain a coordinated leadership team and drive continuous improvement.

Skills

Artwork QC

People Management

Regulated Packaging

Stakeholder Management

Quality Investigations

Process Improvement

Project Management

Communication

Education

Diploma or degree in a relevant field

10+ years in artwork industry

Tools

Adobe Creative Suite

Quality SOPs/Systems

Job description

We Are Teva

We’re Teva, a leading innovative biopharmaceutical company, enabled by a world-class generics business. Whether it’s innovating in the fields of neuroscience and immunology or delivering high-quality medicine worldwide, we’re dedicated to addressing patients’ needs now and in the future. Here, you will be part of a high-performing, inclusive culture that values fresh thinking and collaboration. You'll have the room to grow, the flexibility to balance life with work, and the opportunity to better health worldwide, together.

How You’ll Spend Your Day

Lead the Quality Control function within the department to deliver high-quality artwork support to Regulatory and business units across Teva European and international markets.

Ensuring artwork and blueprint proofs are reviewed accurately, consistently and in accordance with approved procedures, regulatory requirements and business priorities. Alongside day-to-day people leadership, the manager will contribute directly to the daily workload by completing QC checks and supporting priority deliverables when required. Set clear expectations, manage QC capacity and performance, and build team capability through coaching, training and timely feedback. Act as the QC subject matter expert, resolving escalated quality issues, strengthening controls and partnering with managers and stakeholders to improve right-first-time delivery, compliance and service.

Key Responsibilities

• As the QC Manager you will have the ability to perform and practice all types of QC within the artwork process in line with departmental SOP, you will have responsibility for approval of draft artwork and blueprint proofs.
• Ability to balance workload between performing daily QC activities alongside management duties in line with business demand.
• Work with Production Manager to plan, prioritise and allocate QC workload to meet business priorities, protect deadlines and support critical submissions and launches. Support wider workload management as and when required.
• Act as the internal escalation point for complex QC, artwork, print and process queries; assess risk, make decisions within delegated authority and refer material issues appropriately.
• Collaborates effectively with fellow managers to maintain a coordinated and aligned management team across the department.
• Maintain strong working knowledge of the artwork management system and processes to identify improvements for future scope.

Managerial

• Ensure all departmental processes and SOP's are adhered to thus minimising the occurrence of non-conforming materials. Own and maintain Artwork Studio QC training materials and SOP, ensuring they remain current, practical and compliant.
• Promote and demonstrate continuous improvement by identifying issues, recommending practical solutions, and embedding sustainable changes.
• Model and reinforce management decisions, ensuring messages are communicated clearly and consistently across the team.
• Participate and lead topics in functional and departmental meetings.
• Provide informed input on team capability, performance, and development needs to support people decisions.
• Define and monitor meaningful QC measures, identify trends and risks with recommended improvement actions.
• Plan and deliver Artwork QC onboarding, refresher and targeted training; confirm understanding and competency through appropriate assessment and follow-up.
• Address process non-compliance and best practice gaps through timely feedback and escalation where appropriate.
• Support/lead investigation of departmental artwork errors, root cause analysis and corrective actions.
• Accountable for the results of the team within own function.
• Adapts departmental plans and priorities to address resource and operational challenges.
• Decisions are guided by policies, procedures and business need; receive guidance from Manager.
• Manages professional employees with performance management responsibilities including performance objectives, reviews and pay action and/or supervises business support or production operations. Manages recruitment process of any direct reports.

Your Skills and Experience

• Preferably educated to diploma / graduate level or minimum 10 years’ experience in artwork industry with a minimum of 5 years’ experience in pharmaceutical/regulated packaging.
• Extensive industry experience of producing artwork for print.
• Experience in People and Project Management
• Experience with building stakeholder relationships at a higher level.
• Expert knowledge of artwork QC principles, approval workflows and regulated packaging requirements.
• Demonstrated experience of quality investigations, root-cause analysis, process improvement and maintaining compliant documentation.

Knowledge & Skills

• Demonstrates leadership and people management skills in line with Teva’s leadership principles.
• Ability to influence, present and communicate effectively to different audiences.
• Able to lead and chair meetings in a professional manner.
• Stay current with relevant industry practice, technology and digital tools, evaluating opportunities to improve QC accuracy, efficiency and risk control.
• Possesses risk assessment and project management skills through prior experience. Manage multiple projects with minimal guidance, prioritise own deadlines accordingly to meet the requirements of the department.
• Think beyond the job and proactively take the tasks and activities to the next step using own initiative. Decision making skills based on thorough analysis / assessment.
• Strong collaboration and adaptability skills, be a positive role model for the team in periods of change
• Strong knowledge of pharmaceutical/FMCG, print and reprographic processes, packaging materials, production tools, and colour management.
• Digitally capable and confident using Adobe, Microsoft Office and relevant artwork, workflow and quality systems; uses data and tools to improve control and performance.

How We’ll Take Care of You

• This includes generous annual leave
• Reward plans
• Flexible working schedules (dependent on role)
• Access to tailored health support
• Meaningful ways to give back to the community

Twist, our one-stop shop for career development platform, gives you access to a wide range of possibilities, from learning programs and short-term projects to opportunities for internal growth. Here, you’ll be part of a culture that empowers you to reach your goals and prioritize your wellbeing every step of the way.

Teva’s Equal Employment Opportunity Commitment

Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's global policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, sexual orientation, gender identity or expression, ancestry, veteran status, national or ethnic origin or any other legally recognized status entitled to protection under applicable laws. We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to support you throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.