Artificial Intelligence (AI) Engineer

The Big Phone Store; Wednesfield; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading refurbished electronics retailer is seeking an AI Engineer to develop and maintain AI systems that improve customer experience and internal processes. This role is perfect for candidates passionate about technology and innovation, whether recent graduates or self-taught talents. This position offers a competitive salary and the opportunity to work in a hybrid environment, fostering a diverse and inclusive culture.

Benefits

Flexible working hours

Staff discounts on products

Pension scheme

Social events and team days out

Free onsite parking

Paid birthdays off after year 2

Up to 28 days of paid holiday

Qualifications

• Strong interest in machine learning, AI, and innovation.
• Self-motivated, organised, and eager to learn.
• Ability to work independently and escalate issues.

Responsibilities

• Develop, implement, and maintain AI systems to enhance customer experience.
• Collaborate with teams to solve real-world problems.
• Train and deploy machine learning models into production.

Skills

Machine learning interest

Problem-solving

Collaboration

Tools

TensorFlow

PyTorch

Job description

Artificial Intelligence (AI) Engineer
Wednesfield, Wolverhampton
Full Time – Hybrid (2 days remote, 3 days in-office)
Salary: Competitive, based on experience

At The Big Phone Store, we don’t just recycle phones, we’re shaping a greener, more sustainable future. From solar-powered operations to eco-friendly packaging, we’re committed to reducing waste and protecting the planet. But our impact goes beyond sustainability , we’re also building a high-performance, diverse, and inclusive team where people from all over the world thrive.


We’re on our way to becoming a household name in the tech and sustainability space. Come and be part of this exciting journey!

We’re looking for a passionate AI Engineer to join us on this journey, someone who lives and breathes technology, and wants to build AI solutions that make a difference.

Whether you’re a recent graduate or a self-taught talent with a deep passion for AI, this role offers the chance to make a real impact in a fast-paced, forward-thinking business.

The Role:
As an AI Engineer, you’ll be at the forefront of developing, implementing, and maintaining AI systems that enhance our customer experience, product offerings, and internal processes. You’ll collaborate with various teams to solve real-world problems and help us innovate in how we use technology to drive efficiency and sustainability.

What You’ll Do:
• Design, develop, and maintain AI-powered systems and tools
• Research and experiment with machine learning algorithms to improve performance
• Train, evaluate, and deploy machine learning models into production
• Collaborate with cross-functional teams to deliver AI solutions aligned with business goals
• Monitor and optimise AI systems for reliability and efficiency
• Communicate clearly with technical and non-technical team members to share progress and troubleshoot challenges

Why You?
• You have a strong interest in machine learning, AI, and innovation—whether through study, side projects, or previous roles
• You’re self-motivated, organised, and eager to learn and grow in a fast-moving business
• You’re a problem-solver who thrives when tackling complex technical challenges
• You work well in a collaborative team environment and can take initiative when needed


Preferred (but not essential):
• Understanding of machine learning algorithms, deep learning frameworks (e.g. TensorFlow, PyTorch), and AI technologies
• Analytical mindset with the ability to challenge ideas constructively
• Good organisational skills and attention to detail
• Strong communication and interpersonal skills
• A positive, respectful attitude and a passion for learning
• Ability to work independently and escalate issues when necessary
Internships and entry-level opportunities may be available for the right candidate who can demonstrate their passion and capability in AI.

Why Us?
• High-performance, innovation-led culture
• Diverse & inclusive team—your talent matters more than your background
• Real impact—build tech that supports sustainability and customer excellence
• Growth-focused environment—advance your career based on merit and contribution

Company Perks:
• Permanent role with one of the UK’s leading sellers of refurbished electronics
• Flexible working hours
• Staff discounts on our products
• Pension scheme
• Social events and team days out
• Free onsite parking
• Equal opportunities employer, committed to diversity, equity and inclusion since 1999
• Birthdays off and paid for (after year 2, without using holiday entitlement)
• Up to 28 days of paid holiday
• One additional day of holiday awarded for every year of service (from year 2)