Arrivals - Night Stock Assistant

WHSmith; England; On-site; GBP 18,000 - 22,000; Full time

Job summary

A leading company in retail is seeking a Sales Assistant to support stock management and provide exceptional customer service. You’ll ensure the store remains inviting and fully stocked while collaborating with your team. This role requires physical stamina and attention to detail, ideal for those looking to grow in a dynamic environment.

Benefits

Pension scheme

Paid annual leave

Employee discounts

Employee Assistance Programme

Qualifications

• Ability to work independently and as part of a team.
• Physical stamina required for lifting and standing.
• Attention to detail in stock management.

Responsibilities

• Unload and unpack merchandise from delivery pallets.
• Stock shelves and maintain cleanliness on sales floor.
• Collaborate with team members for efficient operations.

Skills

Customer service

Teamwork

Attention to detail

Time management

Physical stamina

Job description

Working Hours: 39 hours per week, 5 day a week including weekends (flexibility required)

Key Responsibilities:
-Unload and unpack merchandise from delivery pallets
-Stock shelves and racks with merchandise according to store layouts and planograms.
-Rotate stock to ensure older merchandise is sold before newer stock
-Maintain a clean and organised stockroom and sales floor
-Replenish shelves and displays as needed to ensure adequate stock levels.
-Maintain cleanliness and tidiness on sales floor.
-Collaborate with other team members to ensure a smooth and efficient night shift operation.

Job Requirements :

-Ability to work independently and as part of a team.
-Physical stamina to lift, bend, pull cages with stock and stand for long periods.
-Attention to detail and ability to follow instructions.
-Ability to work in a fast paced environment and prioritise tasks effectively.

Airport Requirements:

• 5 years continuous references – to gain an airport pass you will need to provide 5 years’ worth of either employment or education references without any gaps
• Criminal Records Bureau Check – to be completed by WHSmith if your application is successful
• Photographic ID i.e. passport or UK Driving Licence

What being a Sales Assistant is all about:

• Delivering an exceptional customer service to all our customers.
• Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
• Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
• Being part of a team and supporting colleagues.

What our Stores would love to see:

• A passion for customers having an exceptional experience in store.
• Confident in communicating within the team.
• Motivated to achieve fantastic results and standards.
• Adaptable to meet company requirements and goals.

How we reward our teams:

We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.

Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.

About us:

WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!

WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.