Arrears Monitoring and Repossession Coordinator

TN United Kingdom; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A local authority in East London is seeking an Arrears Monitoring and Repossession Coordinator. The role involves supporting residents in financial difficulty, monitoring arrears, and coordinating interventions to prevent repossessions. This is a contract role with potential for extension.

Qualifications

• Experience in income recovery and arrears management.
• Working with vulnerable individuals on financial issues.

Responsibilities

• Monitor rent arrears and prevent escalation.
• Provide tailored advice to residents facing financial hardship.
• Manage repossession cases in line with legal requirements.

Skills

Income Recovery

Arrears Management

Housing Services

Advice and Support

Knowledge of Welfare Benefits

Debt Solutions

Tenancy Law

Job description

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Arrears Monitoring and Repossession Coordinator, London Borough of Newham

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Client:

Spencer Clarke Group

Location:

London Borough of Newham, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

9de6d720a6da

Job Views:

3

Posted:

15.05.2025

Expiry Date:

29.06.2025

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Job Description:

Spencer Clarke Group are seeking an Arrears Monitoring and Repossession Coordinator for a local authority based in East London.

In this role, you will support residents in financial difficulty by monitoring arrears, preventing repossessions, and connecting them with the right services to help them stay in their homes.

Key Duties:

• Monitor rent arrears and take appropriate action to prevent escalation.
• Provide tailored advice and support to residents facing financial hardship.
• Liaise with internal teams and external agencies to coordinate effective interventions.
• Manage repossession cases in line with legal requirements and council policy.

Qualifications and Experience:

The successful candidate will have the following skills / experience:

• Experience in income recovery, arrears management, or housing services.
• Working with vulnerable individuals, providing advice and support on financial issues.
• Knowledge of welfare benefits, debt solutions, and tenancy law.
• Liaising with internal departments and external support agencies effectively.

What's on offer:

*may negotiate higher for exceptional candidates, based on experience*

Contract type: 3-6, months minimum, with a high likelihood of extension

Hours: Monday to Friday, 36 hours per week

How to apply:

• Once your CV is received, if you are successful, you will be contacted.
• Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion.
• For any further questions, please contact Taylor Kirkham on 01772 954200.