Arranging Support Coordinator

Kent County Council; Westbere; On-site; GBP 30,000 - 40,000; Full time

Job summary

A local government authority is seeking a Coordinator for their Arranging Support Hospital Discharge Team. This crucial role involves managing hospital discharge referrals and ensuring seamless transitions from hospital to care homes. Candidates should excel in organization, communication, and possess a passion for delivering quality care. Opportunities for ongoing training and professional development are offered.

Benefits

Ongoing training

Supportive environment

Opportunities for professional development

Qualifications

• Experience in managing hospital discharge referrals.
• Ability to liaise with health colleagues and families effectively.
• Knowledge of GDPR and secure data sharing.

Responsibilities

• Manage referrals following KCC procedures.
• Liaise with Locality Teams, health colleagues, providers, and families.
• Provide clear information on accommodation options and costs.

Skills

Strong organisation and time management skills

Excellent communication and interpersonal skills

Confidence in managing multiple stakeholders

Passion for delivering person-centered care

Ability to work collaboratively

Job description

Are you confident, organised, personable, and passionate about supporting others? Join our Arranging Support Hospital Discharge Team as a Coordinator and play a pivotal role in helping people move from hospital to the right care home.

Working in a fast-paced and highly pressured environment, you will manage and prioritise hospital discharge referrals, working swiftly and efficiently to arrange residential or nursing care placements that suit each individual's assessed needs. Working closely with local health and social care teams, providers, families, and individuals, you'll coordinate seamless transitions from hospital, ensuring people and their representatives understand their choices and the costs involved. Your role will also include supporting and managing contract and placement information.

• Manage referrals following KCC procedures
• Liaise with Locality Teams, health colleagues, providers, and families
• Provide clear information on accommodation options and costs, undertaking light financial assessments as needed
• Act as the main contact with providers and ensure secure data sharing in line with GDPR
• Monitor bed usage and placement effectiveness

You will be part of a dedicated team making a real difference in people's lives, supporting their journey through health and social care. We offer ongoing training, a supportive environment, and opportunities for professional development.

This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.

Skills and Attributes:

• Strong organisation and time management skills with the ability to prioritise
• Excellent communication and interpersonal skills
• Confidence in managing multiple stakeholders and sensitive information
• Passion for delivering person-centered care and support
• Ability to work collaboratively and flexibly within a multi-disciplinary team

Work that works for you and us - let's talk flexibility!

KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.

Please note - if you are interested, please apply soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.