Caretaker

Lewisham Council; Greater London; On-site; GBP 31,000 - 32,000; Full time

Benefits offered by this job

Generous holiday allowance

Local Government Pension scheme (LGPS)

Flexible working

Season ticket loan

Bike loan

Staff discounts

Supportive staff networks

Job summary

Lewisham Council is recruiting a caretaker to keep communal areas clean and safe across the borough. You will be responsible for cleaning, waste removal, and reporting faults to maintain a pleasant living environment for residents.

The role requires attentiveness, a commitment to equality, and good customer service. Opportunities include training, flexible working options, and access to staff discounts and pension schemes.

Qualifications

• Experience delivering customer-focused services in a community setting.
• Commitment to equality of access and opportunity in a diverse community.

Responsibilities

• Sweep and clean all internal and external communal areas on a scheduled and reactive basis.
• Remove bulky items and assist with disposal as required.
• Carry out checks on communal areas and report faults or hazards.
• Request and monitor repairs to communal areas as identified by managers.
• Identify welfare or safeguarding concerns and report them.

Skills

Customer service

Pride in work

Job description

Job Description

Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities!

We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, and for our work in championing the rights of refugees and migrants.

Introduction

We are looking for someone who can provide high quality, customer focused and responsive service to Lewisham residents.

What’s the role?

Put simply, our caretakers clean and maintain the shared areas of the buildings that we manage. They take pride in ensuring that our residents live in an environment that is safe, clean and tidy.

Responsibilities

• Sweeping and cleaning all internal and external communal areas on a scheduled and a reactive basis, including the safe use of appropriate equipment, chemicals, and materials
• Removing fly-tipping, lumber or other bulky items, from communal areas and dwellings to an appropriate area, including loading vehicles and if appropriate, driving to a disposal site
• Carrying out systematic checks on a scheduled or reactive basis, and ‘sorting or reporting’ problems, including but not limited to chutes, litter bins, communal lighting, fire safety hazards and communal repairs
• Requesting and monitoring repairs to communal areas, using appropriate means or as identified by managers or supervisors
• Identifying and reporting any welfare or safeguarding concerns about vulnerable residents
• Identifying and reporting nuisance, anti-social behaviour or criminal behaviour and providing evidence to support enforcement action – including the provision of information on individuals, actively looking for evidence as required, and providing witness statements

What’s in it for you?

Excellent training and development opportunities, plus a range of benefits including:

• Generous holiday allowance
• Local Government Pension scheme
• Flexible working and family friendly policies
• Season ticket and bicycle loans
• A range of staff discounts including local subsidised gym memberships
• Supportive staff networks

What We’re Looking For

We are looking for someone who:

• Takes pride in their work
• Has an awareness of - and a commitment to - equality of access and opportunity in a diverse community
• Maintains excellent customer service in all areas of work
• Takes responsibility for their own learning and development
• Engages with colleagues and management to support the delivery of excellent services for the benefit of our residents and stakeholders
• Complies with all policies and procedures - including those relating Health & Safety and Equality & Diversity

Location

Our caretakers work at and from a variety of locations across the borough

Special conditions

• A clean, full manual UK/EU driver's licence with Category B .
• There may be opportunities to work at weekends on a rota basis.
• The job is subject to a basic DBS check

The recruitment process is anonymous and we don’t accept CV’s.

Applicant handbook

- please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed.

For an informal discussion about this job, please contact Danyal Islam [e-mail] , Tel [phone]

Salary

£31,086 - £31,980 per annum (Scale 3)

N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof.

Diversity

Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at www.gov.uk/access-to-work/apply

The Council has a dedicated employment support service, Lewisham Works , which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email [e-mail] and an advisor will be in touch with you.

The Council reserves the right to close adverts early if there is a large response.

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