ARP Council Tax Compliance Officer

www.findapprenticeship.service.gov.uk - Jobboard; Tetford; Hybrid; GBP 24,000 - 30,000; Full time

Job summary

A local government authority in Tetford is seeking applicants for Full-time, 12-month fixed-term contract roles. Candidates will manage tasks related to Council Tax, ensure professional customer service, and work both remotely and in the office. Requirements include familiarity with case law, Capita and Civica systems, and the ability to analyze information. The role offers a competitive starting salary and flexible working conditions.

Benefits

Competitive salary

Career development opportunities

Full training

Flexible working

Free car parking

Local Government Pension Scheme

Qualifications

• Experience of Capita and Civica.
• Ability to write reports and provide evidence for court.
• To work to personal and team targets.

Responsibilities

• Update computer systems & records.
• Work from home as required.
• Ensure a professional approach to customer service.

Skills

Knowledge of case law relating to Council Tax

Ability to analyse facts and information

Professional customer service

Willing to use new information technology

Tools

Capita

Civica

Job description

We have two Full-time, 12-month Fixed term contract OR secondment opportunities commencing as soon as possible - the salary range for these positions is £24,366 to £29,799 per annum (Pay award pending)

Requirements of the roles:

Knowledge of case law relating to Council Tax
Experience of Capita and Civica
Ability to analyse facts and information
Write reports and provide evidence for court
Willing to use new information technology
Update computer systems & records
Professional customer service
To work to personal and team targets
Ability to work from home

What we offer in return:
Competitive starting salary £24,366 (Pay award pending)
Career development opportunities
Full training
Flexible working
Free car parking
Local Government Pension Scheme

During this current recruitment period, ARP have a flexible approach to recruitment including telephone and video interviewing, online induction, and blended training. Therefore, candidates need to be able to work in the office and from home. Personal data from the application process will be shared with ARP and host/employing authority