Army Mission Ready Training Centre Estate Support Assistant

Bassingbourn Barracks, SG8 5LX

Due to the customer facing nature of the role, applicants should expect to attend the workplace 5 days a week.

Job Summary

The Ministry of Defence employs over 50,000 Civil Servants. Within that, the Army Top Level Budget (TLB) employs around 12,000 MOD Civil Servants located at over 300 locations. Ours is a diverse workforce, with roles ranging from trainers, human resources, teachers, and psychologists to storekeepers, financiers, project and programme managers, and policy secretariat staff. There are many different functions and professions delivering key outputs for the Army.

The Mission Ready Training Centre (MRTC) is part of the Army Collective Training Group and is responsible for assuring the directed training of both individual soldiers and formed units deploying on Operations within the UK and worldwide. After being closed for several years, Bassingbourn Barracks is undergoing a complete modernisation to accommodate MRTC and numerous smaller lodger units. The MRTC is a mix of Army personnel (both Regular and Reserve) and Civil Servants.

This position is advertised at 37 hours per week.

Job Description

The Estate Support Clerk is an essential role within the MRTC, that works closely with the Station Support Officer to oversee the on-site delivery of Civil Service management, security, community engagement, infrastructure support and health and safety management. Working from the headquarters building you will be part of a small team of three, supporting the MRTC through the maintenance of registers and document production, as well as providing additional administrative support to the station support team when necessary.

Responsibilities Will Include:

• Primarily responsible for working in the headquarters building and administratively supporting the Station Support Officer in the management of barracks infrastructure, the CS workforce, security, community engagement and health and safety, there may well be other tasks as directed by the line manager
• Provide general administrative support (and advice where necessary) to the Station Support Officer and a Civil Servant Health and Safety Advisor. This will involve the following:
• Creation of documents (including meeting minutes and official letters) using IT and operating an e-copy and hard copy filing system
• Reproduction of documents, using photocopiers, binders and laminators
• Scanning documents and uploading to SharePoint and distribution by email
• Ordering, tracking and delivering forms and publications
• Management of office machinery (including photocopiers and printers) including ordering of consumables and reporting faults
• Shredding of sensitive material
• Updating notice boards
• On a daily basis, maintain and manage the MRTC Memorandum of Understanding (MOU), Service Level Agreements (SLA) and Encroachment / Licence registers
• Where necessary, provide support to the Health and Safety Advisor in the maintenance of MRTC Health and Safety registers
• Provide administrative support to the Station Support Officer whilst they are the point of contact for Civil Service recruitment and management
• Provide low level administrative input into the Estate Management Plan in order to deliver a sustainable and suitable Bassingbourn home base, in cooperation with Defence Infrastructure Organisation (DIO) and the Regional Prime Contractor (RPC)
• In support of the Station Support Officer, assist in the delivery of a clear, long term and responsible attitude to barracks husbandry, security, building ownership / occupation and the general day to day usage of Bassingbourn Barrack’s fabric and facilities
• Assist the Station Support Officer in the management, husbandry and security of the barracks
• Assist the Station Support Officer in coordinating all home base station activity impacting the site and to liaise with all Bassingbourn stakeholders. This may involve some low-level community engagement with civilian stakeholders in the vicinity of the barracks
• Where necessary, provide support to the Administration Support Clerk with postal responsibilities; these may include:
• The collection and distribution of mail
• Log receipt and distribution of accountable mail
• Log use of franking machine and apply franking to MOD mail
• Recording forwarding addresses of leaving personnel
• Maintain post room and update notice board
• Any other duties as directed by the Station Support Officer
  

This post may involve on occasions working outside of the core hours, so a degree of flexibility is required. Overtime pay or time off in lieu will be granted on these occasions.

The Estate Support Clerk is an essential role within the MRTC, that works closely with the Station Support Officer to oversee the on-site delivery of Civil Service management, security, community engagement, infrastructure support and health and safety management. Working from the headquarters building you will be part of a small team of three, supporting the MRTC through the maintenance of registers and document production, as well as providing additional administrative support to the station support team when necessary.

Responsibilities Will Include:

• Primarily responsible for working in the headquarters building and administratively supporting the Station Support Officer in the management of barracks infrastructure, the CS workforce, security, community engagement and health and safety, there may well be other tasks as directed by the line manager
• Provide general administrative support (and advice where necessary) to the Station Support Officer and a Civil Servant Health and Safety Advisor. This will involve the following:
• Creation of documents (including meeting minutes and official letters) using IT and operating an e-copy and hard copy filing system
• Reproduction of documents, using photocopiers, binders and laminators
• Scanning documents and uploading to SharePoint and distribution by email
• Ordering, tracking and delivering forms and publications
• Management of office machinery (including photocopiers and printers) including ordering of consumables and reporting faults
• Shredding of sensitive material
• Updating notice boards
• On a daily basis, maintain and manage the MRTC Memorandum of Understanding (MOU), Service Level Agreements (SLA) and Encroachment / Licence registers
• Where necessary, provide support to the Health and Safety Advisor in the maintenance of MRTC Health and Safety registers
• Provide administrative support to the Station Support Officer whilst they are the point of contact for Civil Service recruitment and management
• Provide low level administrative input into the Estate Management Plan in order to deliver a sustainable and suitable Bassingbourn home base, in cooperation with Defence Infrastructure Organisation (DIO) and the Regional Prime Contractor (RPC)
• In support of the Station Support Officer, assist in the delivery of a clear, long term and responsible attitude to barracks husbandry, security, building ownership / occupation and the general day to day usage of Bassingbourn Barrack’s fabric and facilities
• Assist the Station Support Officer in the management, husbandry and security of the barracks
• Assist the Station Support Officer in coordinating all home base station activity impacting the site and to liaise with all Bassingbourn stakeholders. This may involve some low-level community engagement with civilian stakeholders in the vicinity of the barracks
• Where necessary, provide support to the Administration Support Clerk with postal responsibilities; these may include:
• The collection and distribution of mail
• Log receipt and distribution of accountable mail
• Log use of franking machine and apply franking to MOD mail
• Recording forwarding addresses of leaving personnel
• Maintain post room and update notice board
• Any other duties as directed by the Station Support Officer
  

This post may involve on occasions working outside of the core hours, so a degree of flexibility is required. Overtime pay or time off in lieu will be granted on these occasions.

Person specification

The successful candidate will have excellent communication skills both written and verbal, and will be comfortable dealing with colleagues at all grades, this will include senior Military personnel and Civil Servants.

Essential:

• Ability to work in a team
• Excellent communication skills, both written and verbal
• Ability to liaise with stakeholders at all levels
  
  

Desirable:

• Full Category B Drivers Licence
• Prior experience of working within an office environment
• Experience using Microsoft Office suite of IT applications, particularly Office 365, Microsoft Word and Excel
  
  

Behaviours

We'll assess you against these behaviours during the selection process:

• Managing a Quality Service
• Working Together
• Delivering at Pace
• Communicating and Influencing
  
  

We only ask for evidence of these behaviours on your application form:

• Managing a Quality Service
• Working Together
  
  

Alongside your salary of £26,235, Ministry of Defence contributes £7,600 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

The Army prides itself on being a supportive employer and where possible encourages flexible working, helping you to maintain a great work/life balance.

Other Benefits For Army Civil Servants Include:

• 25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years’ service
• Highly competitive pension scheme
• Personal and professional development of skills
• Alternative working patterns for many roles
• Access to the Employee Assistance Programme (EAP), a free service that assists you with achieving a productive, healthy environment that is conducive to a healthy lifestyle
• Enhanced parental and adoption leave
• 6 days special leave per year which can be used for volunteering activities
• Learning and Development
  
  

Site Benefits Include:

• One of the best gymnasiums across the Army. A wide selection of fitness machines, free weights and classes – all available to Civil Servant's
• A training area attached to the barracks that provides some water sports activities and access to recreational areas for running / walking
• On site restaurant and shop
• On site parking
• Departmental team and unit cohesion activities
• Civil Servant monthly focus group and coffee morning
  
  

We believe that everyone has the potential to make a difference and you will be supported to help you learn and advance in your career. This includes working towards membership of a professional body and/or undertaking a modern apprenticeship as part of your role.

A modern apprenticeship is a combined package of work and training. Through the schemes available you will gain a professional qualification, practical experience, and the broader skills required to develop in your current role and pave the way for your future career.

The post does not offer relocation expenses.

External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.

Please Note: Expenses incurred for travel to interviews will not be reimbursed.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.

MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

At Application You Will Be Asked To Provide a CV Including Your Job History And a Personal Statement Of No More Than 250 Words. This Should Reference The Role And Identify Through Examples How Your Knowledge, Skills And Experience Are Relevant To The Role. You Will Also Be Assessed Against The Following Behaviours:

• Managing a Quality Service (lead behaviour)
• Working Together
  
  

When choosing your Behaviour examples, please make sure you use real life scenarios that relate to your own experiences. Whilst technology may help to enhance your written submission, presenting the ideas of others or those generated by technology, could result in your application being rejected.

Applications will be sifted using all elements listed above, but in the event of a high number of applications, a sift will be conducted on the CV, personal statement and lead behaviour, Managing a Quality Service, only.

At interview you will be assessed against the following behaviours:

• Managing a Quality Service
• Working Together
• Delivering at Pace
• Working Together
  
  

You will also be asked experience based questions.

Application sifting will be scheduled to take place within 7 days of the application closing date. Interview dates are to be confirmed but these will be held in person at Bassingbourn Barracks, SG8 5LX. We endeavour to keep to these time frames, but these are subject to change around business needs.

The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBSCivPers-Resourcingteam3@mod.gov.uk .

As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system.

Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.

Feedback will only be provided if you attend an interview or assessment.

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Security

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This Job Is Broadly Open To The Following Groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
  
  

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job Contact :

• Name : Simon Elson
• Email : Simon.Elson602@mod.gov.uk
  
  

Recruitment team

• Email : DBSCivPers-Resourcingteam3@mod.gov.uk
  
  

Further information

Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: info@csc.gov.uk.