Argos Shift Manager

Sainsbury's Supermarkets Ltd; St Helens; On-site; GBP 26,000 - 31,000; Full time

Benefits offered by this job

Discount card 10%/15%

Free food and hot drinks

Holiday entitlement

Pension – 4% match

Share scheme

Wellbeing support

Cycle to Work scheme

Gym and retailer offers

Job summary

Sainsbury's Supermarkets Ltd is seeking an Argos Shift Manager in St Helens to lead shift operations, coach teams and support the Store Manager in delivering excellent customer service. You will manage warehousing, deliveries and store tasks, while focusing on sales and profitability through strong product knowledge and guidance to colleagues.

You will drive KPI achievement, motivate staff, ensure safety and compliance, and act as a key Operations lead when the Store Manager is unavailable.

Qualifications

• Experience organising, running and planning fast-paced operations.
• Ability to direct a team and coach for on-the-job support.
• Support the Store Manager in safety and compliance.
• Strong commercial awareness to understand customers and drive sales.
• Proven track record delivering KPIs and profitability.
• Growth mindset and willingness to help others grow.
• Demonstrated customer service excellence and coaching skills.
• Experience keeping store operations running smoothly and motivating staff.

Responsibilities

• Manage shifts within Argos stores and lead store operations in the absence of the Store Manager.
• Coach colleagues on the shop floor to deliver great customer experiences.
• Organise warehouse activities, deliveries and customer service to meet daily goals.
• Drive sales and profitability through product knowledge and proactive support.
• Ensure store safety and compliance with company policies and standards.

Skills

Leadership

Coaching

Customer service

KPI delivery

Commercial awareness

Team motivation

Operations management

Store safety/compliance

Problem solving

Job description

Salary: From £28,400
Location: St. Helens Ravenhead Retail Park Argos, St. Helens, WA9 1JF
Hours: Full time
Contract type: Permanent
Business area: Argos Retail
Requisition ID: 400079097

About the role:

Argos Shift Managers are responsible for managing shifts within our Argos stores, inspiring and motivating teams and being the go–to people for on-the-job support. They coach colleagues in store to ensure everyone can deliver brilliantly for our customers whilst also working alongside the team on the shop floor. Often, they’ll get to lead the full store operation in the absence of the Store Manager, ensuring the resource is allocated to deliver day-to-day tasks such as organisingthe warehouse, taking deliveries and serving our customers. They’re experts in our products and services, focusing on driving sales and profitability.

What makes a brilliant Argos Shift Manager:

• Has experience of organising, running, and planning for a fast‑paced operation.
• Is comfortable directing a team, providing day‑to‑day coaching and on‑the‑spot guidance to support the delivery of brilliant experiences for both colleagues and customers.
• Support the Store Manager in ensuring the store is safe and compliant.
• Demonstrates strong commercial awareness, such as having product knowledge. An Argos Shift Manager should use this commercial awareness to really understand our customers, in turn, driving sales.
• Can work towards and deliver KPIs with the aim of driving profitability for the store
• Has a growth mindset and a drive for personal growth, whilst helping others to grow
• A track record of delivering brilliant customer service and coaching colleagues to do the same.
• Experience of motivating others, driving sales and performance, and keeping operations running smoothly.
• You go above and beyond to make shopping easy, fast, and friendly for every customer.
• Operational leadership skills — you’ve taken responsibility for operations in the absence of management.
• Demonstrated success in meeting or exceeding KPIs — whether it’s sales, availability, customer satisfaction or colleague engagement, you’ve made a measurable impact.
• You walk the talk — showing up every day as a role model for service and values.

What we offer:

We truly value our colleagues and provide a market‑leading benefits package:

• Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount at Sainsbury’s every Friday and Saturday.
• Free food and hot drinks are provided for Colleagues in all our stores.
• Generous holiday entitlement, maternity and paternity leave.
• Pension – we’ll match 4% of your contributions,and if you change your pension plan, you may receive more from us.
• Sainsbury’s share scheme – build up an investment at discounted rates
• Wellbeing support – access to emotional support, counselling, legal and financial advice
• Colleague networks – link with like‑minded people to help fulfil your potential.
• Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
• Special offers on gym memberships, restaurants, holidays, retail vouchers and more.