Area Swim School Growth Lead

Better; Cambridge; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Values driven organisation

Learning & development opportunities

Discounted gym membership

Industry leading pay rates

Career progression opportunities

Staff discounts (GLL Extras)

Job summary

GLL is seeking an Area Swim School Lead to oversee the Cambridge partnership, linking customers, teachers and leisure centre staff. You will drive the swim school programme, support centre teams, and inspire teachers to deliver high-quality lessons while growing pupil numbers and income.

You’ll bring experience as a swimming teacher with a focus on customer service and health and safety, plus a passion for leadership. Training and development opportunities are provided.

Qualifications

• Fully qualified swimming teacher.
• Hold a full Level 2 Certificate in Teaching Swimming (STA or Swim England/Swim Wales/Swim Scotland/Swim Ireland).
• Experience as Lead Swimming Teacher or leading a team is desirable.
• Strong focus on customer service.
• Knowledge of health and safety.

Responsibilities

• Support in growing and reviewing diverse Swim school programmes.
• Focus on pupil progression and attainment.
• Drive sales and retention.
• Oversee and impact lesson delivery and quality.
• Manage, mentor and develop your team of Swimming Teachers.
• Assist with recruitment of new Teachers.
• Deliver first-class customer service.
• Deal with customer queries and complaints.
• Create a positive customer journey.
• Utilise marketing resources to promote products and engage customers and staff.
• Oversee the school swimming programme and pupil attainment.
• Engage in community agendas.

Skills

Customer service

Team leadership

Communication

Health and safety

Team player

Education

Level 2 Certificate in Teaching Swimming (STA/Swim England/Swim Wales/Swim Scotland/Swim Ireland)

Tools

CoursePro

Job description

GLL is seeking an Area Swim School Lead to oversee the Cambridge partnership, linking customers, teachers and leisure centre staff. You will drive the swim school programme, support centre teams, and inspire teachers to deliver high-quality lessons while growing pupil numbers and income.

You’ll bring experience as a swimming teacher with a focus on customer service and health and safety, plus a passion for leadership. Training and development opportunities are provided.