Area Support Manager - North Wales and North West

Dine Contract Catering Ltd; Wrexham; On-site; GBP 30,000 - 36,000; Full time

Job summary

Dine Contract Catering Ltd is seeking an Area Support Manager to drive culinary excellence across our workplace dining portfolio in North Wales and the North West. The role focuses on coaching site teams, implementing menus and concepts, and upholding high brand standards in food quality and hospitality.

Based in or around Wrexham, you will manage multiple sites, support mobilisation projects, and be available for weekend on-call cover as required to ensure consistent service across the

Qualifications

• Multi-site management experience across contract catering or hospitality.
• Strong leadership and communication to coach and develop managers and teams.
• Genuine passion for delivering exceptional food and hospitality experiences.
• Solid knowledge of food safety, compliance and operational best practice.
• Commercial awareness with ability to identify opportunities for improvement.

Responsibilities

• Champion Dine's food vision and customer experience across multiple sites.
• Support successful implementation of menus, concepts, promotions and seasonal initiatives.
• Coach and develop Catering Managers, Chef Managers and operational teams.
• Provide hands-on operational support to achieve excellence in food quality and service delivery.
• Identify opportunities to enhance customer satisfaction and performance.
• Conduct site reviews to ensure consistency and compliance.
• Share best practices and embed continuous improvement.

Skills

Multi-site mgmt

Leadership

Foodservice exp

Coaching

Food safety

Job description

Area Support Manager

Location: North Wales & North West, Multi-Site Role

Due to the locations of the sites within this remit, we are ideally looking for someone based in or around the Wrexham area.

Salary: Up to £33,000 per annum plus company car allowance

Core working hours are Monday to Friday; however, due to the operational requirements of our sites, there will be an expectation to provide on-call cover on a rotational basis over weekends.

Are you passionate about great food, developing people and raising standards?

We're looking for an experienced and inspiring Area Support Manager to help drive culinary excellence across our portfolio of workplace dining operations throughout North Wales and North West.

This is a fantastic opportunity for a food-led leader who thrives on coaching teams, improving standards and bringing food concepts to life. Working closely with our Unit Managers, Chef Managers and Regional Managers, you'll play a key role in ensuring every site delivers exceptional food, outstanding customer experiences and consistently high brand standards.

Personality behind every plate. Food first. Always.

At Dine, food isn’t an add-on. It’s the centre of everything we do.

Founded in the Northwest in 1997 and still proudly based in Warrington, Dine Contract Catering was built by chefs and food lovers who believed workplace dining could be something more. Today, that chef-led, food-first mindset still defines us.

We’re a business where chefs are empowered to create, bringing together seasonal ingredients, local suppliers and bold ideas to deliver food experiences with real personality, purpose and pride. Every offer is tailored. Every menu has intent.

What You'll Be Doing

As an Area Support Manager, you'll be the driving force behind our food culture, supporting sites to deliver innovative, fresh and high-quality food experiences that delight our customers every day.

You'll

• Champion Dine's food vision, culinary standards and customer experience across multiple sites
• Support the successful implementation of menus, food concepts, promotions and seasonal initiatives
• Coach and develop Catering Managers, Chef Managers and operational teams to build capability and confidence
• Provide hands-on support in operations, helping teams achieve excellence in food quality, presentation and service delivery
• Identify opportunities to enhance customer satisfaction, innovation and commercial performance
• Conduct site reviews to ensure consistency, compliance and operational excellence
• Share best practice across the region and embed a culture of continuous improvement
• Support mobilisation projects, business initiatives and new contract launches
• Act as a visible ambassador for food innovation, hospitality and operational excellence throughout Dine
• Occasionally provide operational cover at sites within the portfolio

What We're Looking For

You’ll be a passionate food professional with the ability to inspire others and raise standards through coaching, mentoring and leading by example.

Essential

• A strong culinary background within contract catering, hospitality or foodservice
• Multi-site operational experience
• A genuine passion for delivering exceptional food and hospitality experiences
• Experience coaching, developing and influencing managers and operational teams
• Strong knowledge of food safety, compliance and operational best practice
• Commercial awareness and the ability to identify opportunities for improvement
• Excellent communication and relationship-building skills
• A full UK driving licence and willingness to travel across the region including overnight stays where required

Desirable

• Previous experience as an Area Manager, Support Manager or similar multi-site leadership role
• Level 3 Food Safety qualification (or above)
• IOSH Managing Safely qualification
• Experience supporting mobilisations, change programmes or operational improvement projects

Why Join Dine?

At Dine, food is at the heart of everything we do. We're passionate about creating memorable dining experiences, investing in our people and continually raising the bar on quality and innovation.

This role offers the opportunity to make a real impact, influencing food standards across multiple sites, developing future leaders and helping shape the future of our business.

Job Reference: com/2110/40770001/52834077/R/SU #DINE

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!