Area Support Analyst [Control Framework]

Network Rail; Manchester; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

28-day annual leave

Pension schemes

Private Healthcare

Rail travel discounts

Gym Pass

Volunteer leave

Job summary

Network Rail is seeking an Area Support Analyst to join the Control & Process Framework team in Manchester. Hybrid working requires 60% on-site presence, with a focus on strengthening the control framework across shared services, especially AP/AR.

The role demands accuracy, proactive collaboration, and the ability to manage multiple tasks under pressure. You will lead reporting using Power BI, support risk management, and work with stakeholders at senior levels to implement improvements.

Qualifications

• Analytical mindset with attention to detail and process thinking.
• Experience managing improvement projects and influencing senior stakeholders.
• Experience in a Shared Services environment.
• Familiarity with COSO guidance and internal controls is a plus.

Responsibilities

• Support Golden Threads with emphasis on AP and AR to drive adherence to the control framework.
• Partner with internal teams to enhance processes and controls.
• Support financial process reviews to identify control improvements.
• Own and implement validation and testing schedules for SOPs and controls.
• Mitigate risks and develop corrective action plans with shared services.
• Drive continuous improvement and automation across the framework.
• Ensure compliance with GDPR and HMRC/tax regulations.
• Document processes and keep procedures up to date.

Skills

Analytical skills

Stakeholder management

Shared Services experience

Improvement projects

Tools

Power BI

Oracle EBS

Job description

Area Support Analyst [Control Framework]

IRC2368405

Area Support Analyst [Control Framework]

Who We Are

Join Network Rail ! Where People and Connections Matter

At Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you're not just part of a team- you're part of something that matters to millions. We believe that our people are at the heart of what we do, and every role plays a vital part in building a better, more connected railway.

We're committed to creating a diverse, inclusive workplace that reflects the communities we serve. To discover more about our ED&I commitments. We value flexibility and understand the importance of a healthy work-life balance. As a Disability Confident Leader, we'll do everything we can to accommodate any needs throughout the recruitment process.

Safe behaviouris a requirement of working for Network Rail. Applicants should be able to demonstrate their awareness of our safety vision .

Location: Manchester Square One, Travis Street

Working pattern: Hybrid working: this role permits hybrid working, employees are expected to work from Manchester Square One for minimum of 60% of their weekly hours, typically minimum 3 days for full-time roles.

Role responsibilities:

Within the Control & Process Framework team, we support shared services to maintain a robust control framework, risk management, and governance processes, and improve processes and controls whilst managing our risk profile.
We're looking for a self-starter with a proactive attitude and the confidence to operate independently to join our Control & Process Framework team at Network Rail in a fast‑paced environment where accuracy and attention to detail are essential. The role involves managing multiple tasks simultaneously, putting the customer at the heart of what we do. The position demands a strong ability to be collaborative, juggle responsibilities and deliver consistently under pressure.

Main Responsibilities:

• Support our Golden Threads across shared services with emphasis on AP and AR teams to drive and support adherence to our control framework
• Partner with internal teams to ensure sound decisions and long‑term enhancements to processes and controls.
• Support financial process reviews across the business to identify and implement control improvement
• Own and implement validation & testing schedules for standard operating procedures and controls
• Mitigate all known risks, where new issues are identified work in conjunction with shared service colleagues to understand root cause and develop plans to mitigate.
• Support continuous improvement across the control framework, driving efficiency through automation, digital tools, and process optimisation.
• Working collaboratively with shared services teams to ensure compliance to policy and regulations including GDPR and HMRC / tax regulations and helping to share knowledge and understanding
• Building knowledge and understanding within the teams of the processes undertaken and supporting the shared services teams to ensure each process is documented then kept updated in line with current practice
• Deliver accurate, timely reporting using Power BI and other tools to provide insightful analysis to support strategy and planning within shared services
• Build trusted relationships with internal and external stakeholders including shared services teams, internal audit and National Audit Office.

Your experience and skills

What are we looking for?

• We're looking for someone who's inquisitive with strong analytical skills and attention to detail who can demonstrate a genuine interest in how processes and controls work and finding smarter ways to do them
• Experience of managing improvement projects
• Proven influencing, networking and stakeholder management skills at senior management level.
• Experience working at a similar level within a Shared Services environment

What could set you apart when applying?

• Knowledge of universal COSO guidelines to evaluate internal controls, risk management and fraud
• ORACLE eBusiness Suite experience
• Studying for AAT/ACCA qualifications

Please note: The criteria outlined in this advert reflect the specific requirements of this role. The attached job description provides full details of the role's responsibilities, essential and desirable criteria and should be considered alongside this information.

What's in it for you:

Here are a few of the benefits we offer:

• 28-day annual leave with the option to buy and sell days
• Generous maternity, paternity, and adoption leave to support our employees during significant life moments
• Choice of pension schemes
• 75% discount of leisure travel for you and your family
• Private Healthcare (subject to T&Cs)
• 5 days paid volunteer or carers leave
• Up to 75% subsidised Rail and Underground travel
• Gym Pass -access to gyms across UK
• My Benefits platform- giving national and local retail discount

To find out more explore Working for Network Rail . Some of our roles require face to face Drugs & Alcohol testing. We will share further details with you as part of your formal offer. All offers of employment are conditional upon satisfactory completion of pre‑employment checks. Our aim is to ensure your candidate experience is as positive as possible. If you require reasonable adjustments at any point, simply let us know and we'll do our best to assist you. Below are some examples of adjustments we can make:

• Changing a provision, practice or 'the way things are done'
  For example, we can give candidates extra time to complete online, tasks or interviews as needed.
• Changing a physical feature of our workplace
  For example, office/room layout can be adapted to accommodate individual needs.
• Providing extra equipment or assistance
  For example, we can provide sign language interpreters and support workers where needed. Alternative document formats can be made available.

There are lots of other adjustments we can consider, please just ask! If you have any questions or would like to speak the ResourcingTeam,please contact [e-mail]