Area Services Manager

Pertemps; Rickmansworth; On-site; GBP 47,000 - 57,000; Full time

Job summary

A leading UK water and wastewater company seeks an Area Services Manager to lead a small team, focused on maintenance strategies, compliance, and asset efficiency. Responsibilities include managing budgets, ensuring safety policies, and developing staff. The position comes with competitive salary and benefits including 26 days holiday, pension scheme, and ongoing performance development.

Benefits

26 days holiday, increasing to 30 with service, plus bank holidays

Access to discounts and cashback through Benefits on Tap

Generous pension scheme via AON

Enhanced maternity and paternity leave provisions

Ongoing performance development reviews

Qualifications

• Strong background in industrial mechanical/electrical maintenance.
• NEBOSH or equivalent qualification required.
• Financial management skills and commercial awareness.

Responsibilities

• Lead and manage a team providing technical support for compliance and inspections.
• Implement maintenance strategies to enhance asset efficiency.
• Deliver exceptional service to internal and external customers.

Skills

Leadership

Communication

Risk Management

Stakeholder Engagement

Customer Focus

Education

BTEC / NVQ Level 3 or equivalent in Mechanical / Electrical

Tools

Excel

SAP

Job description

We are seeking an Area Services Manager to join Thames Water on a permanent, full-time basis.

As part of the Wastewater team, this role involves leading a small team providing specialist technical support to Performance Managers across an area, with a focus on maintenance to ensure compliance, statutory inspections, and service levels are met now and in the future.

You will be part of a broader group of Area Services Managers driving strategic maintenance change.

Key Responsibilities

1. Focus on maintenance strategies to enhance asset efficiency, reduce failure rates, and improve site resilience.
2. Implement a consistent approach to asset operation and maintenance to ensure cost-effective, robust, and safe 24/7 operations.
3. Provide technical input to site improvement projects for effective and efficient solutions.
4. Identify, mitigate, resolve, and escalate risks across the site and team, acting as a point of escalation when necessary.
5. Lead, manage, and develop staff to meet objectives, demonstrating strong leadership aligned with Thames Water Values.
6. Promote health, safety, and wellbeing within the team, ensuring compliance with safety policies and statutory inspection programmes.
7. Manage the team’s budget and financial activities, driving efficiencies to meet operational budgets for AMP OPEX and CAPEX.
8. Deliver exceptional service to internal and external customers through proactive engagement.

Candidate Requirements

1. Strong background in industrial mechanical/electrical maintenance.
2. BTEC / NVQ Level 3 or equivalent in Mechanical / Electrical.
3. Leadership and team development skills.
4. Excellent communication and interpersonal skills.
5. Organisational and risk management abilities.
6. Proficiency in IT, including Excel and SAP data interrogation.
7. Knowledge of health and safety requirements, with NEBOSH or equivalent qualification.
8. Financial management skills and commercial awareness.
9. Stakeholder engagement and customer focus.
10. UK Driver’s License.
11. Willingness to undertake relevant process and leadership training (e.g., APD & COTC qualifications).

Benefits

• Salary between £47,680 - £57,000, depending on skills and experience.
• 26 days holiday, increasing to 30 with service, plus bank holidays.
• Access to discounts, cashback, and vouchers through Benefits on Tap.
• Generous pension scheme via AON.
• Enhanced maternity and paternity leave provisions.
• Ongoing performance development reviews.

Learn more about our benefits and perks.

About Thames Water

We are the UK’s largest water and wastewater company, serving over 16 million customers daily. We aim to build a better future, supporting our communities and the environment. We seek passionate, skilled individuals committed to making a difference.

Our Culture and Values

Thames Water offers a diverse and rewarding workplace with opportunities for career growth, flexible working, and excellent benefits. We value inclusivity and support all applicants throughout the recruitment process.

Join us to make a daily difference in people’s lives and help protect water resources for future generations. We’re committed to building a better future for our customers, region, and planet.

Additional Opportunities

Support our customers directly as part of our frontline teams. Full training provided for this rewarding experience, offering insights into our business and colleagues.

Note: Due to high application volumes, we may close the vacancy early. We encourage prompt applications.