Area Services Manager

Thames Water Utilities Limited; Binfield; On-site; GBP 47,000 - 57,000; Full time

Job summary

Thames Water is seeking an Area Services Manager to oversee technical support and maintenance strategies across various sites. This full-time role includes team leadership, ensuring compliance with Health and Safety regulations, and offering strategic changes to improve asset efficiency. With a salary range of £47,680 - £57,000, the position provides opportunities for professional growth and excellent benefits.

Benefits

26 days holiday plus bank holidays

Generous Pension Scheme

Enhanced Maternity Leave

Generous Paternity Leave

Ongoing performance development reviews

Qualifications

• Strong background in industrial mechanical/electrical maintenance.
• Ability to lead and develop team members effectively.
• Good knowledge of Health and Safety requirements.

Responsibilities

• Lead a team providing technical support to Performance Managers.
• Deliver maintenance strategies to enhance asset efficiency.
• Manage budgetary and financial activities of the team.

Skills

Team Leadership

Risk Management

Communication

Organizational Skills

Stakeholder Engagement

Education

BTEC / NVQ L3 in Mechanical / Electrical

NEBOSH or equivalent qualification

Tools

SAP

Excel

Job description

Bishops Stortford - CM22 7QL, Bracknell - RG42 5NE, East Hyde - Luton - LU1 3TS, Maple Lodge - Rickmansworth - WD3 9SQ, Rye Meads Sewage Works - SG12 8JY, Slough - SL1 9EB

Job title Area Services Manager Ref 41444 Division Asset Operations & Capital Delivery Location Bishops Stortford - CM22 7QL, Bracknell - RG42 5NE, East Hyde - Luton - LU1 3TS, Maple Lodge - Rickmansworth - WD3 9SQ, Rye Meads Sewage Works - SG12 8JY, Slough - SL1 9EB Contract type Permanent Full/Part-time Full-time Hours 36 hours per week Salary Offering a salary between £47,680 - £57,000 per annum depending on skills and experience Job grade B Closing date 15/07/2025

We are looking for an Area Services Manager to join Thames Water on a permanent full-time basis.

As part of the Wastewater team, this role is responsible for leading a small team who will provide specialist technical support to the Performance Managers across an area with a particular technical specialism in maintenance to ensure that the agreed compliance, statutory inspections and service levels are achieved now and in the future.

You will be part of a wider group of Area Services Managers driving strategic change in maintenance.

What you will be doing as an Area Services Manager?

• Key focus on maintenance strategies to support driving asset efficiencies, reduced failure rates and overall site resilience.
• Deliver a consistent approach to asset operation and maintenance to demonstrate a cost efficient, robust and safe operation 24/7.
• Responsible for technical input to site improvements projects to secure effective and efficient solutions identified and supported.
• Responsible for identifying, mitigating, resolving and escalating risk across the site and team and act as a point of escalation where required.
• Lead, manage and develop staff to achieve agreed objectives, providing strong leadership aligned with the Thames Water Values.
• Effectively lead the Health, Safety and Wellbeing culture of the team as well driving and creating an environment where good practices are a way of everyday life and total compliance is adhered to in line with Health & Safety Policy. Lead your team to ensure compliance with our statutory inspection programmes.
• Owning and managing the budgetary and financial activities of the team and driving efficiencies into the overall operational budget to meet the business plan for the AMP for OPEX and CAPEX.
• Ensuring an exceptional service to both our internal and external customers with early personal interventions as required.

What should you bring to the role?

• Strong background involving industrial mechanical/electrical maintenance.
• BTEC / NVQ L3 or equivalent Mechanical / Electrical.
• Ability to lead and develop people within a team.
• Good communication and interpersonal skills.
• Excellent organisational and risk management skill.
• Strong IT skills, including use of EXCEL and ability to interrogate data within SAP
• Good knowledge of Health and Safety requirements with NEBOSH or equivalent qualification.
• Financial management skills and commercial awareness.
• Good stakeholder engagement and customer focus.
• UK Drivers Licence.
• Willingness to complete relevant process and leadership courses relevant to role (ie Authorised Person Digester (APD) & COTC holder for relevant sites)

What’s in it for you?

• Offering a salary between £47,680 - £57,000 per annum depending on skills and experience.
• 26 days holiday per year increasing to 30 with the length of service (Plus bank holidays)
• Benefits on Tap, access to discounts, cashback and instant vouchers.
• Generous Pension Scheme through AON.
• Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.
• Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay!
• Ongoing performance development reviews to help you be your best and identify growth opportunities.

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.

Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.

So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

Our overarching aim is to ensure that Thames Water is great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process . Our aim is to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support .

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.