Area Service Manager - Passenger Cars

BYD Europe; Hounslow; On-site; GBP 40,000 - 55,000; Full time

Job summary

BYD Europe seeks an Area Service Manager for Passenger Cars to manage dealer relationships and drive sales performance. This role demands excellent communication skills, a Bachelor's degree, and proficiency in Microsoft Office. Join BYD in leading Europe's transition to zero-emission transportation while enjoying competitive benefits, including a pension plan and generous holidays.

Benefits

Performance-based competitive salary

Scottish Widows workplace pension

25 days paid holidays plus public holidays

Team-building events at department and company levels

Qualifications

• Bachelor's degree or equivalent work experience.
• Preferred experience in the automotive industry.
• Strong communication and interpersonal skills.

Responsibilities

• Manage dealer and fleet customer relationships.
• Achieve sales objectives through dealer collaboration.
• Review dealer market performance and identify opportunities.

Skills

Communication

Interpersonal Skills

Project Management

Independence

Presentation Skills

Microsoft Office

Chinese Language Skills

Education

Bachelor's Degree or equivalent work experience

Tools

PowerPoint

Excel

Job description

About the role:

We are looking for Area Service Manager - Passenger Cars to join BYD. This exciting opportunity has become available due to the company's successful growth. The position will play an important role in managing key dealer and fleet customer relationships. The role requires extensive travel throughout the UK. The Area Service Manager reports directly to the Aftersales Manager of passenger cars.

Responsibilities may include:

• Managing primary and retail dealer and/or fleet customer relationships
• Agreeing on Annual Sales Objectives (ASOs) with dealers
• Gaining dealer acceptance to monthly wholesales, providing mix and derivative guidance to minimise stock ageing, and ensuring effective dealer inventory management
• Working with dealers and business customers to achieve sales objectives
• Reviewing dealer market performance to identify sales opportunities and address underperformance
• Delivering and reviewing dealer marketing activities to effectively communicate BYD programmes and drive dealership traffic
• Supporting the launch of new products with comprehensive dealer plans
• Maintaining high product knowledge and inspiring dealers to do the same
• Ensuring clear communication of central messages to the dealer network
• Finalizing contracts, negotiating proposals, calculating margins, and managing budgets
• Performing other duties as assigned by line management

Required skills, qualifications, and experience:

• Bachelor's Degree or equivalent work experience
• Experience in the automotive industry is preferred
• Excellent communication and interpersonal skills
• Proficient in PowerPoint or similar presentation tools
• Ability to manage multiple tasks effectively
• Ability to work independently with ownership, and as part of a team
• Strong skills in Microsoft Office, especially Excel and PowerPoint
• Chinese language skills are a plus
• Eligibility to work in the UK

Benefits:

• Performance-based competitive salary
• Scottish Widows workplace pension
• 25 days paid holidays plus public holidays
• Team-building events at department and company levels
• An exciting opportunity to lead Europe's transition to zero-emission transportation and support decarbonization

Our purpose is to build a zero-emission future that reconnects humanity with nature and promotes clean air. We seek talent aligned with this mission to join our diverse and dynamic team.