Area Sales Manager

Topps Tiles; Saltash; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading home improvement retailer in England is seeking an experienced Area Manager to oversee approximately 20 stores and a team of up to 100 people, ensuring sales and customer service targets are exceeded. The ideal candidate possesses strong leadership skills, a proven track record in multi-site management, and the ability to drive profitability. This role offers the opportunity to be part of a rapidly expanding company with significant market presence.

Qualifications

• Previous multi-site Retail Area Management experience managing a turnover of at least £8-£10m.
• Self-motivated and inspirational leader with excellent interpersonal skills.
• Proven success in exceeding sales, profit, and customer service KPIs.

Responsibilities

• Lead, manage, coach, and inspire the motivation of the team to deliver the company goals.
• Deliver and exceed sales, profit, and customer service KPIs.
• Manage P&L effectively within the allocated budget.

Skills

Leadership

Interpersonal skills

Problem solving

Communication

Organizational skills

Job description

Right now we are on a journey of exciting growth, and this means we have a brand new opportunity for an experienced Area Manager to join our team.

Inspirational and commercially driven Area Managers are critical in delivering the area sales, profit, and customer service KPIs. You will inspire your team to achieve the business plan and targets through exceptional people development and coaching.

Covering the South West of England, you will be accountable for the performance of approximately 20 stores, a team of up to 100 people, and a turnover of up to £10m. Your leadership, influence, and drive will ensure both area and personal targets are exceeded.

The Role

• Lead, manage, coach, and inspire the motivation of the team to deliver the company goals
• Deliver and exceed sales, profit, and customer service KPIs
• Manage P&L effectively within the allocated budget to ensure profitable performance for the Area and Region
• Coach managers on maximizing sales, margin, and reducing costs
• Manage cost controls by analyzing relevant data and reports
• Communicate business, regional, and area objectives clearly and concisely to keep the team informed and aligned with targets
• Plan for succession in the Area and Region by identifying individuals with potential for development and growth
• Recognize and reward outstanding performance
• Manage payroll budget in line with area sales performance
• Inspire teams to deliver excellent customer service that exceeds expectations
• Empower managers to identify trends and suggest improvements to enhance performance
• Provide strong commercial focus and business acumen to exceed profit targets

The Person

Essential Skills and Experience

• Previous multi-site Retail Area Management experience managing a turnover of at least £8-£10m
• Self-motivated and inspirational leader with excellent interpersonal and people management skills
• Proven success in exceeding sales, profit, and customer service KPIs
• P&L management experience with a focus on profitability
• Strong commercial approach and business acumen
• Excellent communication and organizational skills
• Confident decision-maker and effective problem solver

The Company

Big things are happening at Topps Tiles. As Britain’s largest specialist tile retailer, we capture a significant share of the UK domestic tile market. With 300 stores and record sales, we are on an exciting growth trajectory built on eight consecutive years of success. We pride ourselves on outstanding service, great value, and a friendly, knowledgeable team. Join us now to be part of this journey and explore the many career opportunities we offer.