Area Post Office Manager

Gravity Recruit; Lancaster; On-site; GBP 40,000 - 46,000; Full time

Job summary

A large national retail business in the UK is seeking an Area Post Office Manager to oversee multiple Post Offices. The ideal candidate will manage operations, ensure compliance, and maintain high customer service standards. A strong focus on leadership and communication is essential, along with previous experience in a managerial role within a Post Office. The position offers a competitive package, including a basic salary of £40,000 and a company car.

Benefits

Company Car

Qualifications

• Detail-oriented and proactive.
• Ability to inspire and support a team.
• Experience in a managerial role within a Post Office preferred.

Responsibilities

• Oversee operations of multiple Post Offices.
• Manage staffing and costs effectively.
• Ensure compliance with company and legal requirements.
• Monitor customer service standards.

Skills

Leadership

Communication Skills

Time Management

Customer Service

Job description

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Our client is a large national retail business with a long-established store base. Highly secure and an exceptional place to work, this is a superb opportunity to join the team.

They are looking to recruit an Area Post Office Manager to cover their stores across the North West of England.

More About the Role

As a Post Office Cluster Area Manager, you'll oversee the operations of multiple Post Offices, focusing on maximising transactions, profitability, and service standards. You'll ensure compliance with company and legal requirements while providing guidance and support to teams.

Heres What You Can Expect to be Doing

• Manage staffing, costs, uniforms, and equipment.
• Control stock and cash levels, ensuring accurate orders and audits.
• Adhere to Health & Safety guidelines and ensure staff are trained.
• Ensure compliance with Post Office Ltd procedures.
• Review stock and financial reports, ensuring accurate remittances and deliveries.
• Monitor customer service standards, security procedures, and handle complaints.
• Conduct branch visits to support operational improvements and team performance.
• Collaborate with Area Managers and communicate effectively with staff.
• Attend key meetings and assist in emergency office cover when needed.

A Few Things About You

We're seeking a positive, solution-focused leader with excellent communication skills and a passion for driving team success. You need to be detail-oriented, proactive, and capable of identifying opportunities for improvement. Strong time management and a customer-first approach are essential, as is the ability to inspire and support your team to deliver outstanding results. Previous experience working in a Post Office, preferably within a managerial role, is preferred.

The Package

£40,000 Basic + Company Car & Package

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