Area Partnership Manager

DPD Group UK; Breckland District; On-site; GBP 57,000 - 67,000; Full time

Job summary

DPD Group UK seeks motivated individuals for its Owner Driver Team in the Chelmsford and surrounding areas. This role involves managing partnerships with third-party drivers, ensuring compliance, and driving KPI success to foster engagement and retention. With a competitive salary and comprehensive benefits, this position offers a pathway to career growth in a leading delivery company.

Benefits

Holiday trading

Enhanced maternity and paternity package

Free life assurance of 4 x salary

Free onsite car parking

Health Kiosks

Vitality at Work

Discounted shopping

Milestone Days off

Free eye tests

Qualifications

• Track record in partnership management within the distribution industry.
• Strong communication and organisational skills.
• Demonstrated ability to work under pressure.

Responsibilities

• Accountable for managing the partner model and ensuring driver retention.
• Support recruitment initiatives and oversee delivery points.
• Key contact for drivers and smooth onboarding processes.

Skills

Negotiation

Communication Skills

Problem Solving

Organisational Skills

Resilience

Education

Experience in Partnership Management and Conflict Resolution

Job description

Company Description

• Contract: Permanent 37.5 hours per week
• Salary circa £57900 plus car plus bonus and PMI
• Location:Area 8 - Chelmsford, Snetterton, Peterborough and Ipswich.
• Days of Work: Monday to Friday
• Hours of Work:Start time 6am - flexibility required. Some days you will need to leave up to 8pm so start later in the afternoon.

DPD UK is a member of Geopost who are a market leader in parcel delivery and e-commerce solutions, providing a broad range of delivery and innovative services for customers worldwide. DPD UK has a turnover of nearly £2 billion and our aim is to be the most sustainable delivery company in the UK. At DPD UK we also aim to deliver the best service, use the best technology and recruit and retain the best people in the industry.

DPD is a Valuable 500 company and a Disability Confident Employer.

Job Description

We are looking to recruit ambitious and motivated individuals to join our highly experienced Owner Driver Team. You will be responsible for one area of the following areas and Depots;

Area 8 - Chelmsford, Snetterton, Peterborough and Ipswich.

Purpose of the position;

• Be fully accountable for the DPD third Party Partner Model and championing the process from beginning to end.
• Retain drivers in line with agreed KPIs, reduce churn and drive engagement.
• Build meaningful and personable relationships with third party partners.
• Ensure the fair treatment of self employed workers in line with the company DNA and self employment scheme.

Your key accountabilities will include;

• Be responsible for supporting the recruitment initiatives of new drivers within the respective area and in line with the agreed KPIs.
• Be accountable for overseeing the Delivery Points for their respective area, ensuring brand compliance, service levels are maintained with the Service Partners.
• Be the key point of contact for drivers within the respective area and be responsible for ensuring a comprehensive and seamless onboarding and induction is in place to maximise understanding of the role and ensure retention.
• Reduce churn by understanding the reasons behind this and creating a strategy to target the depots that require support.
• Provide professional advice on the contractual process between DPD and its third party suppliers.

Qualifications

About You

You must be able to evidence a successful track record in partnership management and conflict resolution, ideally within the distribution or similarly related industry. You will be comfortable operating in an environment where working efficiently under pressure and at pace is critical,

• Be a strong negotiator with the ability to influence both upward and downward.
• Your strong communications skills, both written and verbal, coupled with your strong organisational, decisive decision-making, and problem-solving skills will enable you to succeed in this role.
• High levels of resilience, self-motivation, flexibility and the ability to work on your own initiative are key attributes needed in this role.
• Be extremely driven to drive change in culture, and champion the scheme within the Network
• Strong presentation skills
• Due to the nature of this role, where all aspects of the service we deliver to our customers is monitored, it is necessary for you to have good levels of computer literacy but also the ability to analyse data and take action accordingly.
• Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability.

A full clean driving licence is essential as is a flexible approach to travel and overnight stays.

Additional Information

About our benefits:

We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…

• Holiday trading
• Enhanced maternity and paternity package
• Free life assurance of 4 x salary on joining the pension scheme
• Free onsite car parking for all employees
• Health Kiosks visiting every location
• Vitality at Work
• Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
• Milestone Days off to celebrate with your family and friends
• For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses

Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.

If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.