Area Operations Manager - West Wales

TN United Kingdom; Burry Port; On-site; GBP 60,000 - 70,000; Full time

Job summary

A leading company in the hospitality sector is seeking an Area Operations Manager in Burry Port. The role involves overseeing 18 pubs, focusing on sales growth and guest experience. The ideal candidate will have strong leadership skills and a passion for hospitality. Benefits include a competitive salary, car allowance, and various employee perks.

Benefits

25 days holiday

Private healthcare

Discounts through Marston’s Rewards

Share scheme

Uncapped bonus scheme

Training and induction programs

Enhanced maternity and paternity leave

Access to retail discounts

Confidential employee assistance program

Qualifications

• Proven success in recruitment and P&L management.
• Strong leadership skills with a focus on team development.

Responsibilities

• Full P&L responsibility focusing on sales growth and guest experience.
• Develop and support Self-Employed Pub Partners.

Skills

Leadership

Customer Service

Hospitality

Multi-Site Management

Job description

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Area Operations Manager - West Wales, Burry Port

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Client:

Marstons PLC

Location:

Burry Port, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

b84dae5ec77d

Job Views:

3

Posted:

15.05.2025

Expiry Date:

29.06.2025

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Job Description:

Area Operations Manager - West Wales

Salary from £60,000 per annum, plus £7.5k car allowance

We are looking for a passionate, people-focused, and guest-obsessed Area Operations Manager to join our team at Marston's and help us become the UK's number 1 pub company.

This role oversees 18 pubs, including managed and partnership pubs with various trading formats, across Carmarthenshire, Pembrokeshire, and Cardiganshire, mainly coastal towns. The position reports to a Regional Operations Manager within our South Division, and the successful candidate must reside within the area.

Benefits include a competitive salary, generous car allowance, 25 days holiday, private healthcare, discounts through Marston’s Rewards, a discount card for our pubs, a share scheme, and an uncapped bonus scheme based on performance.

Key Responsibilities:

• Full P&L responsibility, focusing on sales growth, guest experience, and KPIs.
• Develop and support Self-Employed Pub Partners to maximize their potential and sales.
• Apply commercial acumen to maximize profits and business opportunities.
• Manage time effectively, network for recruitment, and demonstrate energy and a positive attitude.
• Deliver excellent service and standards to ensure a great guest experience.
• Collaborate with departments like Marketing, Finance, Recruitment, and HR.
• Participate in various working groups for personal and professional development.

Candidate Profile:

• Passionate about hospitality and multi-site management.
• Strong leadership skills, with a focus on team development and motivation.
• Proven success in recruitment and P&L management.
• Ability to deliver high standards and exceptional customer service.
• Community-minded with a love for pubs and their role in the community.

Living close to the area and having a driving license are essential for a good work-life balance.

Employee Benefits:

• Training and induction programs.
• Development opportunities through apprenticeship schemes.
• Enhanced maternity and paternity leave.
• Discounts in Marston’s pubs and inns.
• Access to retail discounts via the Cheers Platform.
• Save as you earn share scheme.
• Confidential employee assistance program for well-being support.

We value personality and attitude over background. Join us and bring your unique self to our team. We look forward to what we can achieve together. #MarstonsWherePeopleMakePubs

Learn more about our company strategy HERE