Area Operations Manager Waveney

Mencap; Lowestoft; On-site; GBP 30,000 - 40,000; Part time

Job summary

A prominent charity organization in Lowestoft seeks an Area Operations Manager to oversee services and ensure high-quality care for individuals with learning disabilities. The role focuses on leadership, team development, and maintaining regulatory standards while providing a supportive environment. This position offers a meaningful career with professional growth opportunities and substantial local impact.

Benefits

24 days of paid holiday

Discounts at leading high-street retailers

Access to health cash plans

Interest-free loans

Qualifications

• Proven ability to motivate and inspire teams through change.
• Experience managing budgets and financial risks.
• Strong understanding of the rights of people with learning disabilities.

Responsibilities

• Oversee established services and support Service Managers.
• Build strong relationships and improve service performance.
• Ensure delivery of support is person-centred and safe.

Skills

Experience in the care sector

Leadership skills

Ability to manage multiple services

Understanding of regulatory frameworks

Job description

Are you a passionate leader who believes in empowering others and driving positive change? Mencap are offering an exciting opportunity for an Area Operations Manager to join our Regional Management team, supporting services across the Waveney area and surrounding regions on a permanent 30 hour a week contract, with the possibility of a full time position dependant on growth of the services.

This is your chance to make a real difference, not just in the lives of people with a learning disability, but also in the development of dedicated teams and the future of high-quality care in your community. As an Area Operations Manager, you will oversee established services, working closely with Service Managers to ensure our support is safe, person-centred, and delivered to the highest standards.

You'll lead with purpose, inspire teams, and help shape a culture where both people we support and staff can truly thrive. Your role will involve building strong relationships, reviewing and improving service performance, and coaching managers to be the best leaders they can be. You'll use data and KPIs to drive quality and effectiveness, manage financial risks and opportunities, and ensure all services meet the required regulatory standards.

We're looking for someone with experience in the care sector or similar people-focused environments, who understands the regulatory framework and brings a proactive, supportive, and inclusive leadership style. You'll need to be confident managing multiple services and budgets, and have a proven ability to motivate and inspire teams through change and growth.

Mencap's values are at the heart of everything we do: passionate, inclusive, brave, positive, kind. You'll need to demonstrate these values and have a strong understanding of the rights of people with a learning disability. Your enthusiasm, drive, and ability to influence at all levels will be key to your success in this role.

What we offer

In return, we offer a truly meaningful career with ongoing professional development, the chance to be part of a dedicated and values-driven organisation, and the opportunity to lead in a region where your work has real local impact.

Benefits

Our benefits package offers 24 days of paid holiday (excluding bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.

How to apply

If you're ready to take on a new challenge and help shape the future of support services in the Waveney area, we want to hear from you. Apply now and be part of something truly life-changing.

Disability Confident

Mencap is a Disability Confident employer. We will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer.

Important notes

• All roles are subject to an enhanced DBS check and suitable references.