Area Operations Manager

Jersey Electricity Plc; Shalford; On-site; GBP 65,000 - 75,000; Full time

Job summary

A leading water company seeks an Area Operations Manager to oversee production across multiple sites in Guildford & South West Surrey. This role involves ensuring regulatory compliance, managing a team, and achieving performance targets while shaping operational strategies. Ideal candidates will demonstrate strong leadership and operational management experience, along with excellent communication and customer service skills.

Benefits

26 days holiday, increasing to 30 with service

Car allowance

Annual bonus

Private medical care

Pension scheme

Additional wellbeing benefits

Qualifications

• Proven leadership in a performance-driven environment.
• Experience managing operational sites and water production processes.
• Full UK driving license is essential.

Responsibilities

• Ensure efficient delivery of wholesome drinking water while maintaining regulatory compliance.
• Manage operation and maintenance of water treatment, storage, and transmission assets.
• Achieve targets in health & safety, customer service, and financial controls.

Skills

Leadership

Strategic Thinking

Customer Service

Communication

Resilience

Tenacity

Job description

We are seeking an Area Operations Manager at Thames Water to oversee daily water production across multiple sites in the Guildford & South West Surrey area.

This high-profile role offers the opportunity to shape and implement the strategic direction of Water Production for the UK’s largest water company.

Responsibilities

• Ensure efficient delivery of wholesome drinking water while maintaining regulatory compliance.
• Manage the operation and maintenance of water treatment, storage, and transmission assets, leading a team of up to 30 staff.
• Engage with stakeholders including customers, regulators, emergency services, and political groups.
• Achieve performance targets in health & safety, customer service, financial controls, regulatory compliance, and team development, while driving continuous improvements and operational cost reductions.
• Develop operational strategies to meet regulatory and capacity requirements, coordinate with Thames Water’s capital works program.

Candidate Requirements

• Proven leadership in a performance-driven environment.
• Strategic thinking and commercial acumen.
• Unwavering commitment to health, safety, and wellbeing.
• Strong customer service orientation.
• Excellent communication skills, resilience, and tenacity.
• Experience managing operational sites and water production processes.
• Full UK driving license is essential.

Benefits

• Salary between £65,000 - £75,000, dependent on experience.
• 26 days holiday, increasing to 30 with service, plus bank holidays.
• Car allowance, annual bonus, private medical care, pension scheme, and additional wellbeing benefits.

Learn more about our benefits and perks.