Area Operations Manager

Point 13 Jobs

England

Hybrid

GBP 42,000 - 54,000

Full time

14 days+

Get more replies from employers

Send a job-specific resume in minutes.

Benefits offered by this job

26 days’ annual leave

Life insurance

Health and dental cash plan option

Employee Assistance Programme

Enhanced parental pay

Travel season ticket loan

Job summary

A renowned charity is seeking an Area Operations Manager to provide leadership and support within the Wales, West, and Isle of Man region. This role involves managing lifeboat services, recruiting and developing staff and volunteers, and ensuring compliance with safety and operational standards. Ideal candidates will have experience in dynamic operational environments and be able to drive performance. The position offers benefits such as 26 days' annual leave and a health cash plan. This is a permanent and full-time role based in the UK.

Qualifications

Proven knowledge and experience of management in dynamic operational environments.
Ability to plan and prioritise workloads, manage demand, and drive performance.
Experience in the maritime environment preferred.
Experience working with external agencies in an operational setting (desirable).
Maritime environment experience (desirable).
Track record of delivery in management roles with staff and volunteers (desirable).
Ability to motivate, lead, coach and have difficult conversations (essential).
Flexible, inclusive and able to balance planning with unforeseen events (essential).

Responsibilities

Lead and manage people across designated area for lifeboat service.
Ensure delivery of RNLI operations in compliance with policies.
Recruit, manage, and develop staff and volunteers.
Recruit, manage, support and develop staff and volunteers.
Conduct assurance checks and attend Operations Team, Crew and Lifeboat Management Group meetings.
Oversee lifeboat station operations, resolve issues and escalate concerns.
Maintain operational oversight of afloat and ashore lifeboat operations.
Ensure reporting, risk mitigation and compliance through audits.
Provide mentoring, coaching and pastoral support to staff and volunteers.
Support training and development for operational colleagues.

Skills

People management

Coaching

Leadership

Planning and prioritisation

Collaboration

Risk management

External collaboration

Difficult conversations

Flexible & inclusive

Maritime environment familiarity

Education

IOSH/NEBOSH or relevant qualification

Job description

Join to apply for the Area Operations Manager role at Point 13 Jobs.

The RNLI – the charity that saves lives at sea, 24 hours a day, every day – is looking for an Area Operations Manager to join the Wales, West and Isle of Man regional team, between Silloth and Lytham St Annes, to provide leadership, direction and support in an active maritime operational environment.

Key Responsibilities

Leading and managing the people across your designated area to ensure the delivery of a safe, effective and inclusive lifeboat service.
Ensuring the safe, efficient, and effective delivery of the RNLI's lifeboat services, both ashore and afloat, within a defined geographic area, in accordance with RNLI policies, standards, and external legislation.
Ensuring the safe delivery of RNLI operations by working collaboratively with Lifesaving Technical colleagues.
Recruiting, managing, supporting and developing a team of staff and volunteers.
Ensuring all operational activities are completed in accordance with RNLI policies and procedures by conducting managerial assurance checks and through proactive and visible leadership, with attendance at Operations Team, Crew and Lifeboat Management Group meetings as appropriate.
Managing and supporting lifeboat station operations, both ashore and afloat, resolving issues and escalating areas of concern.
Maintaining an operational understanding and personal oversight, both afloat and ashore, of safe and efficient lifeboat operations.
Ensuring effective reporting, risk mitigation and management, rectifying non-compliance as identified through audit.
Providing mentoring, coaching and pastoral support to promote high-quality, inclusive environments, developing interpersonal relationships amongst staff, volunteers and external stakeholders, and proactively addressing incidents where expected behaviours are not displayed.
Supporting operational colleagues with their professional development through the management of training and development requirements.

Skills and Experience

Proven relevant knowledge, skills and/or experience of management in a dynamic operational environment (essential).
IOSH/NEBOSH or relevant Safety, Health and Environment qualification (desirable).
Significant proven experience (but not requiring formal qualification) in people management, coaching, influencing, mentoring, people-related investigations and demonstrable experience of working collaboratively (essential).
Ability to plan and prioritise workloads, manage demand, and drive performance (essential).
Experience in the maritime environment, for example as a marine operator, a beach lifeguard, or equivalent (desirable).
Experience in an operational environment and working with external agencies (desirable).
A track record of successful delivery in management roles, including both staff and volunteers (desirable).
A demonstrable track record in driving improvement against clear and measurable targets, ensuring and monitoring compliance (desirable).
An ability to motivate, lead, coach and have difficult conversations (essential).
Flexible, inclusive, and able to balance good planning and preparation when dealing with the unforeseen (essential).

Benefits