Area Manager - Erith CFC4 (Brentwood)

Ocado; Herongate; On-site; GBP 42,000 - 60,000; Full time

Job summary

Ocado Logistics is seeking an Area Manager for the Erith, Brentwood area. You will lead an operational team in a 24/7 warehouse, focusing on safety, employee engagement, and KPI delivery while maintaining high standards of housekeeping and food safety compliance.

You will manage shift patterns (12.5-hour shifts), deliver pre-shift briefings, and train staff to meet performance targets. Lifting up to 30 kg and extended standing are required.

Qualifications

• Experience in warehouse or logistics management.
• Knowledge of Health & Safety practices.
• Strong communication and data interpretation skills.

Responsibilities

• Lead and motivate an operational team in a 24/7 warehouse environment.
• Drive health and safety standards and investigate adverse events.
• Manage KPIs such as labour turnover and absence%, ensuring safe, efficient operations.
• Coach and develop staff, deliver pre-shift briefings, and report area KPI metrics.
• Coordinate daily operations and support other sites as needed.

Skills

People management

Health & Safety

Leadership

Verbal & written communication

Numeracy & data interpretation

Job description

Area Manager - Erith CFC4 (Brentwood)

Herongate

Essex

GB

CM13 3

Any

Job Description

Here at Ocado Logistics, it's our mission to provide an outstanding customer experience for our partners. We are the beating heart of our UK business and comprise a network of cutting-edge warehouses and offices across the country. We ensure that we optimise the experience and use our proprietary technology across the supply chain to deliver an exceptional shopping experience. At the same time, we deliver bags of possibilities for our employees and a career that will ensure no two days are ever the same.

About the role

We wouldn't be able to positively impact the way the world shops without our passionate team members. Both behind the scenes within the warehouses and across the front end of the customer experience, we now have an opportunity for an Area Manager to join the team. As an Area Manager at the Erith, you will be crucial in leading, motivating, and supporting your operational team to maintain exceptional health and safety standards, drive people engagement, and ensure the delivery of key performance indicators (KPIs) in a dynamic, 24/7 environment.

This role exists to foster a culture of operational excellence, continuous improvement, and outstanding employee experience within your business unit. This is a day or night role with a 12.5-hour shift starting at 05:00 AM or 05:00 PM, following a 4 on 4 off shift pattern.

You will be:

• Using your management skills to lead and motivate teams in a time-sensitive operational environment, focusing on safety, welfare, and conduct.
• Applying your Health & Safety knowledge to ensure exceptional standards, promoting a positive safety culture, and completing detailed adverse event investigations.
• Utilising your people management experience to maintain an exceptional employee experience, drive training/coaching, and address key people KPIs like labour turnover and absence %.
• Using your operational focus to contribute to performance improvement, maintain excellent housekeeping, and ensure adherence to food safety mechanisms.
• Leveraging your communication and numeracy skills to manage daily operations, deliver pre-shift briefings, and report on specific area KPI metrics.

You will also be expected to:

• Undertake tiered management/personal shopper tasks if needed.
• Stand/walk for extended periods.
• Lift objects weighing up to 30kg (periodically from shoulder height).
• Wear protective equipment.
• Train to use Mechanical Handling Equipment.
• Work in environments ranging from 30°C to -30°C.
• Support other sites from time to time.
• Work shifts, including weekends, in an operational 24/7 environment.

About You

The ideal Area Manager candidate must possess the following non-negotiables:

• Previous management experience in a warehouse or logistics environment.
• Experience and knowledge of best practice Health & Safety ways of working.
• Strong verbal and written communication and numeracy skills, used to working with and interpreting large volumes of data.