Area Manager, DQV2

Amazon; City Of London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading global logistics company is seeking an Area/Shift Manager to lead a diverse team. You'll focus on maintaining safety standards, analyzing performance for process improvement, and ensuring productivity goals are met. The ideal candidate has a bachelor's degree and strong communication skills. This dynamic role offers opportunities for personal growth in a fast-paced environment.

Qualifications

• Advanced proficiency in English and the local language.
• Relevant experience in data analysis.

Responsibilities

• Promote a culture of safety and wellbeing.
• Analyse and implement corrective actions.
• Support and lead a team while managing administrative work.
• Collaborate with other managers for standardised processes.

Skills

Leadership

Data analysis

Effective communication

Education

Bachelor's degree or working towards

Tools

MS Office Suite

Job description

When you join Amazon as an Area/Shift Manager, you'll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you'll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team's approach to drive productivity, you'll also work closely with your colleagues to address challenges, which means no two days will be the same.

Key job responsibilities:

• Promote a culture of safety and wellbeing
• Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts
• Support and lead a team and handle administrative work alongside building and supporting a strong team culture
• Analyse performance and suggest process improvements to optimise work and improve customer service
• Collaborate with other managers to standardise shift processes

A day in the life: You'll manage the work of shift managers and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You'll also monitor and maintain process efficiency. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning.

About the team: Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants.

Basic Qualifications

Basic Qualifications:

• Bachelor's degree (or working towards a bachelor's degree)
• Advanced proficiency in written and verbal English and local language
• Relevant experience in performing data analysis

Preferred Qualifications

Preferred Qualifications: Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you.

• Experience of communicating with a wide range of stakeholders, including your peers and leadership
• Experience in a logistical working environment
• Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.