Area Manager

The Hearing People; Oxford; Hybrid; GBP 60,000 - 85,000; Full time

Benefits offered by this job

BUPA private healthcare

Job summary

The Hearing People is seeking an Area Manager to lead multi-site audiology teams across Oxon/Bucks, Warwick/Coventry and Worcester. This field-based role combines operational leadership with clinical development and regional growth.

You will work with clinicians, strengthen referral networks, ensure IQIPS-aligned services, and drive high-quality NHS and private hearing care across the region. A strong people developer with commercial sense will excel.

Qualifications

• Proven experience leading teams and managing multiple sites.
• Strong commercial awareness and ability to drive growth.
• Excellent communication, organisation, and interpersonal skills.
• Ability to ensure delivery of high-quality NHS and private audiology services.
• Full UK driving licence.
• Degree in Audiology or equivalent.
• HCPC registration (or eligibility to apply).
• Familiarity with IQIPS accreditation.

Responsibilities

• Lead regional performance, including sales, revenue, and service quality.
• Oversee clinician training, onboarding, and ongoing professional development.
• Ensure clinics meet IQIPS standards, company SOPs, and NHS contract requirements.
• Monitor and improve clinic workflows, patient pathways, and administrative processes.
• Support recruitment, coaching, and performance reviews across multi-site teams.
• Build strong relationships with GPs, pharmacies, PCNs, and local healthcare partners.
• Act as the main point of contact for clinicians, supporting consistent communication and shared standards.
• Identify service gaps early and implement effective improvements.

Skills

Team leadership

Commercial awareness

Communication skills

Interpersonal skills

Proactive mindset

Education

Degree in Audiology or equivalent

HCPC registration (or eligibility)

IQIPS familiarity

Job description

Location: Oxon/Bucks, Warwick/Coventry & Worcester. Field-based across regional clinics with some hybrid flexibility.

About the Company

The Hearing People is a leading provider of NHS and private audiology services, committed to delivering patient‑centered care and consistent clinical excellence. Our teams combine expertise, compassion, and modern technology to improve the lives of the communities we serve.

About the Role

We are seeking a proactive and people‑focused Area Manager to lead and support multi‑site teams across Oxon/Bucks, Warwick/Coventry and Worcester. This field‑based role combines operational leadership, clinical development, and commercial growth. You will work closely with clinicians, strengthen referral networks, and ensure high‑quality, IQIPS‑aligned services across your region.

The ideal candidate is results-driven and commercially aware, with a strong passion for developing people, improving services, and building strong relationships across healthcare networks.

Key Responsibilities

• Lead regional performance, including sales, revenue, and service quality
• Oversee clinician training, onboarding, and ongoing professional development
• Ensure clinics meet IQIPS standards, company SOPs, and NHS contract requirements
• Monitor and improve clinic workflows, patient pathways, and administrative processes
• Support recruitment, coaching, and performance reviews across multi‑site teams
• Build strong relationships with GPs, pharmacies, PCNs, and local healthcare partners
• Act as the main point of contact for clinicians, supporting consistent communication and shared standards
• Identify service gaps early and implement effective improvements

Desired Qualifications & Skills

• Proven experience leading teams and managing multiple sites
• Strong commercial awareness and ability to drive growth
• Excellent communication, organisation, and interpersonal skills
• Ability to ensure delivery of high‑quality NHS and private audiology services
• Proactive, solutions‑focused mindset
• Full UK driving licence
• Degree in Audiology or equivalent
• HCPC registration (or eligibility to apply)
• Familiarity with IQIPS accreditation
• BUPA private healthcare to support your wellbeing
• Opportunities for professional development and career progression
• Supportive, collaborative, and patient‑focused working environment

Join The Hearing People as an Area Manager and play a key role in developing teams, strengthening local healthcare partnerships, and ensuring our clinics deliver consistently excellent hearing care across the region.