Area Manager

Mitie; Northern Ireland; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading facilities management company in Northern Ireland seeks an Area Manager to oversee daily operations, manage cleaning teams, and ensure quality of service. Applicants should have previous Facilities Management experience, strong people management skills, and a proven track record in budget management. This full-time position offers various benefits including a company vehicle and educational support.

Benefits

28 days annual leave including 8 statutory days

Company vehicle and fuel card

Free virtual GP service

Access to Employee Assistance Programme (EAP)

Mi Recognition for employee appreciation

Talent Referral Scheme with monetary rewards

Long service awards

Mi Deals for shopping savings

Save as you Earn Scheme

Educational Support

Access to 200 development courses

Qualifications

• Previous Facilities Management or related industry experience required.
• At least 2 years demonstrable team management.
• Proven track record in a demanding environment.

Responsibilities

• Manage cleaning operatives at client sites daily.
• Auditing and performance management of service delivery.
• Budgetary control and invoice management.

Skills

People management

Budget management

Communication skills

Organizational skills

Commercial awareness

Job description

Overview

Area Manager

Team Operations | Contract type Permanent Full Time

Location: Northern Ireland

About Mitie

Mitie provides a wide range of facilities management (FM) services across Ireland, Europe, and the UK. These are delivered as integrated FM contracts, in bundles or as single services, depending on client requirements. Our service areas include technical services, energy and building services, cleaning, security, front of house and consultancy.

We work with a wide range of private and public clients to create great work environments, which resulted in Mitie winning 4 awards in the 2023 Facilities Management Awards, including Total FM Service Provider for the third year in a row. We have also won 3 awards in the Workplace Excellent awards in 2023 – Best in CSR, Manager/Leader of the Year, Excellence in Learning & Development – over 1,000 employees.

Mitie have been awarded the IBEC Keep Well Mark in 2021, 2022 and 2023 for our commitment to employee wellbeing and we have also been named in the Top 100 Employers for Wellbeing in Ireland for two years in a row. We are proud of our diverse workforce and like to recognise our people through various reward and recognition schemes, as well as through learning and development.

Our premise is simple: the exceptional, every day.

Key responsibilities

• Management of cleaning operatives at client sites on daily basis.
• Visit assigned sites on a regular basis to audit our delivery, QMS, H&S
• Budgetary control of costs v budgets. Variances understood and explained.
• Creation of purchase orders as and when needed, approve invoices for payment.
• Provide strong customer support in line with contract SLA's.
• Dealing with suppliers daily. Responsible for signing off for payment of supplier invoices.
• Mobilise new contract wins, follow the Mitie Mobilization plan from TUPE through to steady state.
• Motivate Mitie onsite staff, train, supervise and organise replacement cover where required.
• Agree any training needs and free up staff accordingly.
• Support business development regarding surveys, pricing, meeting prospective clients.
• Undertake performance management of staff under your control, performance manage as necessary.
• Manage disciplinary and grievance issues with guidance from HR to adopt a consistent approach.
• Review applications, interview and select new recruits as and when approved and required.
• Provide a safe working environment for our employees on client sites & to co-operate & co-ordinate with clients on site health & safety matters.
• Complete “Toolbox” talks with staff on a regular basis

About you

• Previous Facilities Management or related industry experience required.
• Good people management skills, with at least 2 years demonstrable team management
• Interest in delivering outsourced Soft Services
• Commercial awareness
• Budget Management & resource planning.
• Proven track record in a demanding environment.
• Excellent communication and organisational skills.

Company Benefits

• 28 days annual leave including 8 statutory days
• Company vehicle and fuel card
• Free virtual GP service
• Access to our Employee Assistance Programme (EAP)
• Mi Recognition (Thanking employees for a job well done ranging from £25 - £250)
• Talent Referral Scheme (Earn £100 - £3000 for referring a friend to Mitie)
• Long service awards (Ranging from £50-£300)
• Mi Deals (Fantastic savings at high street stores)
• Save as you Earn Scheme (a risk-free savings plan that allows you to buy Mitie shares at a special discount)
• Educational Support
• Learning & development (access to 200 courses on our L&D platform)

This job description is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder’s role and/or the needs of the business

Mitie promotes equality of opportunity in the workplace in compliance with employment legislation. Diversity, equity, and inclusion informs the basis of all employment policies and practices.