Area Manager

TN United Kingdom; England; On-site; GBP 60,000 - 70,000; Full time

Job summary

An established industry player in the care sector is seeking a dynamic Area Manager to oversee multiple care homes across the North West of England. This pivotal role involves leading teams, ensuring compliance with care standards, and managing financial performance. The ideal candidate will have extensive experience in multi-site management within older adults’ care settings and a deep understanding of regulatory frameworks. Join a company that values pride, determination, and empathy, and play a key role in enhancing the quality of life for residents while enjoying a range of employee benefits.

Benefits

Discounts on high street retailers

Refer-a-Friend financial scheme

Flexible pay options

Free wellbeing programme

Employee recognition scheme

In-house training

Career opportunities

Paid Pin renewal for clinical applicants

Qualifications

• 2+ years of multi-site management experience in older adults’ care.
• Strong knowledge of CQC regulations and compliance.

Responsibilities

• Lead and support Home Managers across multiple sites.
• Ensure compliance with care standards and financial KPIs.

Skills

Multi-site management

CQC compliance knowledge

Financial management

Dementia care expertise

Leadership skills

Education

Relevant care management qualification

Dementia Champion certification

Tools

EMAR systems

Electronic care planning tools

Job description

Social network you want to login/join with:

Covering 6 care homes across the North West of England (primarily Merseyside and Lancashire)

• Full-time
• £60,000-£70,000 per annum (inclusive of car allowance) PLUS up to 20% performance-linked bonus
• This role will require regular travel and overnight stays
• First stage interviews to take place: 22nd & 23rd April in St Helens

Sandstone Care Group is a growing care home operator with an unrivalled reputation for delivering exceptional standards of care across its nine luxury residential and nursing care homes, throughout the North of England and Wales.

Due to extensive business growth and expansion, we are seeking an experienced Multi-site/Area Manager to join the Sandstone family in the role of a Area Manager. As the Area Manager working in Operations, you will be responsible for commercial and compliance KPI targets and you will be a leading face in the delivery of person-centred care that helps set us apart.

Reporting to the Operations Director, you will work closely with the Home Managers of six of our nine homes and take on leadership duties in their absence. You can expect to help with everything from training to improving care quality levels and recruitment, and inspiring our staff teams to make sure they help every resident to enjoy the best possible quality of life. This will mean leading by example and monitoring care standards. You will also be responsible for financial KPI’s for the portfolio by setting and managing/monitoring budgets.

This important role provides support to Home Managers and there is an expectation that you will cover Manager vacancies and annual leave, meaning you will be required to travel and, at times, stay away from home. Due to the extensive geography of the region, you would ideally reside within the North-West area and be able to commit to regular overnight stays and weekend on call working.

Sandstone Employees enjoy a range of benefits:

• Discounts on the high street* - with retailers like Asda, Costa and Argos
• Refer-a-Friend financial scheme
• Flexible pay* - access a proportion of your salary flexibly plus money management tips through Wagestream
• Free wellbeing programme - helping you look after your physical and mental health
• Employee recognition scheme - we recognise and reward great work
• In-house training - on-going face-to-face training, tailored to you
• Career opportunities - The chance to ‘make your mark’ and play a key role in the growth and development of our luxury care home portfolio
• Pin renewal paid – Sandstone will meet the cost of Pin renewal with NMC for clinical applicants

Principal Role & Accountabilities: Includes but not limited to:

• Support in the delivery of the Service Improvement Plan
• Carry out Sandstone Care Group Audits as part of Sandstone Governance Process
• Support on the implementation and continued management of new systems, including EMAR and electronic care planning
• To lead, direct, supervise and support employees working within the region
• To support in the management of the region in an efficient and effective manner within available resources
• Support recruitment within a service in line with Sandstone policy and procedure
• To support induction training and supervision to employees as required
• Promote good communication within a service; the post-holder will champion Sandstone Care key initiatives, including Resident of the Day
• Support the region and employees with any HR issues and performance. Ensure probationary periods are managed appropriately. Manage with informal and formal disciplinary matters
• Ensure the emotional, spiritual, physical, medical and material needs of the residents are recognised, assessed and met where possible; this will involve ensuring there are regular planned reviews, assessments and formulation of care plans for all users of the services in liaison with other professional workers
• Support Managers and their staff teams to involve residents where possible in decision making about activity, life-style and any matters in the home which may affect them
• Support with matters pertaining to the maintenance of the building and equipment
• Support the implementation of systems of working which enable Health and Safety legislative requirements to be met, for example, risk assessments, fire records, COSHH files etc
• Ensure mandatory training requirements are met in the region and that clear, up to date, individual training records are kept on all employees

What are we looking for?

• Minimum of 2 years’ proven experience of operating successfully at multi-site management level within older adults’ care settings
• Must have specialist experience and comprehensive legislative knowledge, technically and operationally, in respect of: the legislative framework and good practice guidance as it relates to CQC and other relevant bodies as applicable, i.e. Independent Safeguarding Authority, Disclosure and Barring Service and the Nursing and Midwifery Council etc
• Commercially business-minded, with a focus on working within agreed financial budgets and achieving operational targets
• Specific area of expertise and qualification relative to role; e.g. Dementia Champion, Moving and Handling Practitioner, Mental Capacity Assessor, LPA trained
• Demonstrable personal qualities that align with our company values:

Pride “PROUD OF EVERYTHING WE DO”

Determination “WE NEVER GIVE UP”

Positivity “WORKING WITH A SMILE”

Empathy “RESPECTING THE WISHES OF OTHERS"

Sandstone Care Group is an Equal Opportunity Employer:

We welcome and encourage applications from all backgrounds. We embrace diversity within each service, as we think it is important that the Social Care Workforce represents the people it serves. We welcome applications from people from backgrounds including disabled candidates, Black, Asian and Minority Ethnic (BAME) candidates, LGBTQ+ as well as non-binary candidates, and those with experience of mental health.