Area Manager

Amazon UK Services Ltd.; Dunfermline; On-site; GBP 35,000 - 55,000; Full time

Job summary

Une entreprise logistique de premier plan recherche un Area Manager pour superviser les opérations dans un de ses centres de distribution. Le candidat idéal aura un diplôme, une expérience en gestion de personnel et une capacité à travailler avec des données pour améliorer l'efficacité. Ce rôle implique de travailler directement avec les équipes pour garantir un service client optimal au sein d'une structure en pleine expansion, contribuant à la mission d'Amazon de livrer rapidement et efficacement.

Qualifications

• Expérience pertinente en gestion de personnes.
• Compétences avancées en communication verbale et écrite.
• Utilisation de données pour influencer les décisions d'affaires.

Responsibilities

• Assurer la gestion des opérations sur le site.
• Analyser les données pour améliorer les processus.
• Maintenir les normes de sécurité dans l'équipe.

Skills

Gestion de personnes

Analyse de données

Communication

Education

Diplôme

Tools

MS Office

Job description

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Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you’ll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity.

Key job responsibilities
You will put your analytical skills to the test and roll up your sleeves to complete actions that will contribute to improving the functionality and level of service that Fulfillment Centers, Sortation Centers and Delivery Stations provide to our customers. This will include:
- Diving deep into data, mapping processes and problems
- Offering and testing potential solutions and implementing the best one(s)
- Interacting with highly efficient managers, technology development teams, and front-line Associates, thinking broadly about solutions to the most complex business and operational challenges faced by one of the world’s fastest growing operations network

A day in the life
You’ll work night shift and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You’ll also monitor and maintain process efficiency. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning.

Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers.

About the team
Customer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team which handles more than 1.5 million orders every day. The team is the foundation of our business and its efforts have helped us diversify across new regions and services. With the help of emerging technology, we’re always looking for ways to offer a bigger, better product range – delivered quickly and affordably.

The CF team are the first people in the chain that helps customers get products at the speed we’re known for. We’re based in Fulfilment Centres, which are at the heart of Amazon’s fast-paced Operations network. Our centres are sometimes referred to as the ‘First Mile’ because it’s where most Amazon packages start their journey. We help to manage dynamic inventory and facilitate speedy deliveries round the clock.

Lots of different people work in our Fulfilment Centres, so there are plenty of opportunities for every skillset. Some of us work with physical products, while others analyse data to help everyone across the business make smart decisions.

BASIC QUALIFICATIONS

- A degree
- Relevant experience in people management
- Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership
- Relevant experience in using data or anecdotal evidence to influence business decisions
- Advanced proficiency in verbal and written English and local language

PREFERRED QUALIFICATIONS

Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.

- Experience of communicating with a wide range of stakeholders, including your peers and leadership
- Experience in a logistical working environment
- Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment