Area Manager

Mount Charles Group; Derry/Londonderry; On-site; GBP 27,000 - 32,000; Full time

Job summary

A leading facilities management company is seeking an experienced Area Manager to oversee operations in Derry/Londonderry. This full-time role includes staff training, client management, and coordination of cleaning schedules. Ideal candidates will have supervisory experience in the cleaning industry, excellent communication skills, and financial acumen. The position offers a competitive salary and various benefits including a company vehicle and career progression opportunities.

Benefits

33 days' paid holidays

Employee Assistance Program

Company Pension Scheme

Uniform provided

Training and career progression

Company vehicle and car allowance

Company mobile and laptop

Qualifications

• Proven track record in the cleaning industry at a supervisory level.
• Experience in multi contract management, ideally including industrial and educational sectors.
• Basic reading, writing, speaking, and listening skills to understand safety instructions.

Responsibilities

• Ensure all staff complete induction and training.
• Handle staff performance and disciplinary issues per company procedures.
• Address client queries swiftly to ensure satisfaction.
• Coordinate cleaning schedules and manage absence cover.

Skills

Customer focus

Communication skills

Financial acumen

IT skills

Health & Safety experience

Tools

Online HR systems

Payroll software

Job description

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• Mount Charles Group Quantity of Posts Available: 1 Salary: £32000 per annum If you are a customer focused individual and want to join a fun and family orientated food and facilities management company which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for an Area Manager to join our team looking after the Derry/Londonderry area. This is a great opportunity to join a world leading facilities management company. Working Pattern: 37.5 hours per week Monday to Friday 9am
• 5pm No nights Flexible working Rewards: 33 days' paid holidays (pro rata) Employee Assistance Program to support your health & wellbeing Company Pension Scheme Financial Education/Financial wellbeing advisory service Training and urivalled opportunities for career progression Uniform Provided Company Events Company vehicle and car allowance included Company mobile and laptop The Role: To ensure that all staff have completed Induction and appropriate skills based training and identify any retraining needs of employees. Deal with all staff performance, disciplinary issues in line with company procedures. To ensure a safe working environment To ensure that any client queries are dealt with effectively and quickly ensuring client satisfaction. Co-ordinate cleaning schedules and absence cover with cleaning teams and mobile cleaning teams Identify areas of improvement within your business area in relation to productivity, improvement in allocation of hours and any other areas that effect monthly results. Weekly meetings with Operations Managers Interface with client to complete monthly KPI returns The Person: Full driving licence IT skills
• Use of Online HR, Pay Roll and Audits Proven track record of having worked within the cleaning industry at supervisory level with experience of multi contract management ideally including office, industrial and education sector cleaning Candidates should have excellent communication skills Financial acumen and experience of budget management Health & Safety experience Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis. The post also requires proficient skills in computer literacy. The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. GREAT PEOPLE
• GREAT SERVICE
• GREAT FUTURE To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below. Closing date: Fri 29 August 2025

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Facilities Services

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